Tasca parts
#12
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ChandlerGreen (03-10-2021)
#13
Large Member
Tasca’s turnaround times and customer service response were just ok a couple years ago. In my experience, it’s much worse now. Bought something from them about 6 weeks ago; there was a question on their end. They were unreachable by phone, for days, and emails were answered about once every three to four days, with previous related emails cut out so it was tough to keep up with the latest developments. I would avoid buying from them at all costs. Way too many other good Ford vendors out there.
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bluelariat22 (03-10-2021)
#14
Senior Member
Agreed. I’ve bought a lot of stuff from TASCA over the years, but I’m having customer service issues with them now. Ordered a part, it showed up damaged, and have been trying to get an exchange. Nothing but a disorganized runaround since I first called their customer service about this. I may just cut my losses and get a refund while I still can (minus the absurd restocking fee of course).
#15
Senior Member
Agreed. I’ve bought a lot of stuff from TASCA over the years, but I’m having customer service issues with them now. Ordered a part, it showed up damaged, and have been trying to get an exchange. Nothing but a disorganized runaround since I first called their customer service about this. I may just cut my losses and get a refund while I still can (minus the absurd restocking fee of course).
Good luck!
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bluelariat22 (03-10-2021)
#16
I ordered the sunroof rails from them last Friday, received an email late yesterday that stated the parts are on a national backorder and I'll have a refund within 7 days. Pretty annoying to waste a few days like that.
Last edited by 18ec0; 03-10-2021 at 10:16 AM.
#17
Senior Member
#18
Senior Member
Tasca has great pricing on parts. Their shipping, IMO, is among the highest in the country. I just looked at a small part and was quoted $13 for shipping...small plastic clups for the radiator cover.
#19
Large Member
I obviously can’t speak for anyone else, but my issue was with the unresponsiveness of their customer service department. I understand the impact that Covid has had on global supply chains, so the delay in shipping my parts didn’t bother me. Not being able to reach them for days on end by phone or email, and then the haphazard nature of the email responses they finally would send was ridiculous. No need to go to their vendor page- I just won’t do business with them again. Life is too short for bad customer service.
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#20
Worst hairday ever...
I was buying OEM parts from Tasca 10 years ago or more and was always happy, but I haven't the last few years. As others mention, high shipping charges. Last December I was ordering a new front bumper, the bumper was $420 and shipping $260, + tax. One of the Ford parts sellers on ebay was around $45 for shipping so went that route.