Sync Connect Retrofit (in any Ford).
#3493
It's my first day
Thread Starter
#3494
doesnt work for me either but doing a full reset of everything doesnt seem like its something that would have to be done. I'm sure most ford customers just update the app and have it working. Doesnt seem realistic if all ford users would have to do a full reset every time an update is released.
#3495
Senior Member
iTrader: (2)
I know people hate resetting their phones but a hail mary would be to first do a full back up of your phone. Then I would remove all the vehicles from the ford pass app. Do a complete reset of the phone, wiping it to factory status. Add the fordpass app and use a different account, preferably a brand new one and then add the troubled vehicle and see what happens.
Has anyone tried that?
Has anyone tried that?
#3496
Senior Member
Im at least getting a different error now. Before I got a generic "Something went wrong"
Now i get "Could not locate vehicle"
I think MY TCU as built is wonky too. My 754-04-08 line only has one data block. All the as built data posted have two. Can forscan update the firmware or is that an IDS thing? I have an OBDlink Mx if that makes a difference.
Now i get "Could not locate vehicle"
I think MY TCU as built is wonky too. My 754-04-08 line only has one data block. All the as built data posted have two. Can forscan update the firmware or is that an IDS thing? I have an OBDlink Mx if that makes a difference.
#3497
Senior Member
iTrader: (1)
I know people hate resetting their phones but a hail mary would be to first do a full back up of your phone. Then I would remove all the vehicles from the ford pass app. Do a complete reset of the phone, wiping it to factory status. Add the fordpass app and use a different account, preferably a brand new one and then add the troubled vehicle and see what happens.
Has anyone tried that?
Has anyone tried that?
#3498
i actually did all that today with an old iPhone. Factory wipe and iOS 14.4. Latest FordPass. I also master reset my sync and cleared the vehicle out of FordPass from my main phone. I then added to a new account on the other iPhone, it found the vehicle and actually let me activate it from the iPhone. Got the message on sync. Accepted it, and refreshed my app. Got all the buttons but still odometer, fuel, tire pressure. So it made some progress in my case.
Last edited by Anoku; 02-10-2021 at 05:53 PM.
#3499
This definitely seems to be an app issue and not Ford disabling the functionality for TCU add-on users like myself. App version 3.15 on my iPhone XS running 14.4 doesn’t work. On an old Android phone running FordPass version 3.12 I have working Start, Lock, and Unlock buttons after bypassing the FordPass update nag screen. This is after freshly installing 3.12 from a mirror site.
#3500
Papermaker24
i actually did all that today with an old iPhone. Factory wipe and iOS 14.4. Latest FordPass. I also master reset my sync and cleared the vehicle out of FordPass from my main phone. I then added to a new account on the other iPhone, it found the vehicle and actually let me activate it from the iPhone. Got the message on sync. Accepted it, and refreshed my app. Got all the buttons but still odometer, fuel, tire pressure. So it made some progress in my case.
where do I find the version I’m running on iPhone? I have an update to do, don’t plan on doing it (3.16)
Last edited by papermaker; 02-10-2021 at 06:37 PM.