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Sync 3 Mobile Apps issue

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Old Dec 31, 2017 | 08:02 PM
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Default Sync 3 Mobile Apps issue

Have my new 18 and Im when I when I touch the mobile Apps icon, it comes up to "enable Mobile Apps" well It will not let me turn it on when I try to slide the toggle, and if I plug my Iphone in, it will turn that selection to grayed out where I cannot even select it! What Im I missing here??
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Old Dec 31, 2017 | 08:16 PM
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Not 100% sure if this will work but did you disable apple or android CarPlay?
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Old Dec 31, 2017 | 08:26 PM
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Well if my phone is hooked up I cannot even Select it at all--its greyed out! The only time I can select mobile apps is when my phone is disconnected
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Old Dec 31, 2017 | 08:43 PM
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Go into the CarPlay settings and dis able the phone. But then connect it with your usb. It now connects but doesn’t automatically go to CarPlay.
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