Hello,
I have a 2017 F-150 with the Sync 3 touchscreen system. For the last 6 months or so, the touchscreen has become randomly unresponsive. It either works 100%, or the touchscreen does not respond at all (the system will turn on as normal, but you cant make any touchscreen selections). This happens randomly, maybe once every 10 times I start the truck. Has this been happening to anyone? My software is up to date, the only thing I can think of is maybe the battery, as it is very old now.
Thanks!

 

Same thing with my 2018 STX, now it's blank, no sound and no power to the usb ports.

 

Take note of the temperatures when it doesn't work correctly. I had a bad APIM in my 2017 which would not work properly under about 37 degrees . (known manufacturing defect)
D

 

Temperature does not drop below 70 and has not gone over 94 since I’ve lived here.
Had 2 Cat 5 hurricanes within 2 weeks of each other but my SYNC 3 system worked.

St Thomas VI

 

Yes. I didn’t have any issues until the latest sync upgrade. It’s been wonky since. Spoke to my dealership service department.
“Quote” yes it can happen and you’ll have to pay us to get it sorted out.