cj1203

Of course, I will post some in the next day or so.

dougg

did you get the dealer to fix on his dime or are you out the cash?

cj1203

They covered it and are delivering it to my door, which is huge because it’s an hour away.

dougg

give us specifics please. is it a ford dealer? are they replacing right parts and proper alignment? did they give you a new truck?

artsr2002

dougg

bump

cj1203

I receive the truck today and will let you know the outcome.

WVMoose

iTrader: (2)

if you have a spare moment, some of us nosey folks would like to know:

-was it a ford dealer you bought it from
-how did the dealer respond when pointing out the issues
-are they going to warranty any of the work
-pics of everything once it’s done

cj1203

It was not a Ford dealer, just a used car dealer with what I thought was a great reputation. They were great to me with the buying process hence why I gave them my business to service it.

I showed up Monday unannounced to address the problems, and they were very apologetic and handled it well in my opinion, saying they will make right by it.

Not sure about warrantying the work but you can bet if it isn’t right this time we will be talking about a refund.

As mentioned I haven’t taken delivery of the truck yet but will post updated pics for you all to ensure it was done right.

johnday in BFE

iTrader: (1)

I hope they got it right for you, I just can't imagine a "real" mechanic having any pride in his work doing that to you.