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Actually first time I've seen them wear like that.
I'm on my 5th Ford with a keypad. The first was an 84 Mercury Cougar that still looked new after ten years.
This 18 with the keyless is the first f150 I don't use the pad every day.
That's gotta be an anomaly. Responding to you without researching isn't smart, but I would imagine you can buy a keypad with breaking the bank too bad.
Any warranty left? Wonder if you could warranty yourself into a new one.