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Reasonableness Test - Long, ranting read

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Old Jul 10, 2015 | 10:37 AM
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Default Reasonableness Test - Long, ranting read

I've debated on even posting this, as it will probably be my third rant since buying a my first of 3 2015 F150s.

After reading Boozedaily's post about switching trucks, I figured, meh, what the h*ll? All I can do is get ripped for it, and I might. So, here goes.

I purchased my first one in Dec of last year. Lariat 501a.



I should of performed my due diligence in research before purchasing. If I had, I would have know about the fake motor noise and the DACMC in the radio. That topics been beat to death so I'll move on.

This truck was an EB with 3:31. This I did know about, and it was my fault for buying a truck I pretty much knew wasn't for me. So, I traded it on May 23rd for this one.



I had this one for a day before I found this.



I took it back to the dealer. They offered to unwind the deal, fix it or give me another truck. So, I bought this one.



Before I took delivery I noted the door gap issue on the passenger side. The dealer assured me it would be fixed, so I took it back the next day for the door adjustment. I picked it up. The door was better but not great. The manager told me that it was as good as it was gonna get. They actually just adjusted the door out to meet the panel. So it was closer on the front side but caused the door to stick out at the b pillar.

I was so sick of dealing with it and so busy at work that I said, eh, I'll live with it and drove off.

But I kept staring at it. I would wash the truck and think, "there's no way that's right." I would go to the lots on Sundays and look at other trucks. ALL of them were out of alignment on the passenger side. Some worse than others. The drivers sides all looked ok.

So I made an unannounced stop at the dealer owned body shop. The manager told me he thought the bead of adhesive was too thick at the frame and wasn't sure if it could be fixed. It was uncharted territory for him and he was gonna have to seriously disassemble my brand new truck and even then wasn't sure if he could fix it. I left it anyway and said "see what you can find." Got in my loaner and left.

Got a call the next day to come get it.

It was fixed. Turns out, once the wheel was off and the well removed there was a bolt or travel screw that needed to be tightened and the panel sucked down to flush with the door. So as we're standing there admiring the fix, I noticed the door looked dented. The manager agrees and starts trying to find out what happened. After some time he assures me they did not damage the door and it's most likely "aggressive stamping" by Ford.

I get back in my loaner and off to the PDR guy goes my truck.

PDR guy fixes it. Said it wasn't hard to fix, Ford just missed it. I again, look at all the trucks on the lot and they all look wavy in the same spot as mine. Basically right below where the ecoboost tag would be on the doors. Don't know if anybody else has noticed this or not. The manager at the body shop was super pro and actually thanked me cause they now they knew how to relatively easily repair the rest of the trucks should customers complain.

Done, right? Wrong.

The truck shakes on start up. BAD.

Take it back. The service manager agrees but can't get me in for A WEEK cause they have so many Fords in front of mine. So I make the appointment and drive my shaking truck home. Bring it back in a week. I drop it off on a Monday and get a ride to work cause it should be an easy fix. Wrong.

Get a call on Wednesday that one of the cam phasers on the left side is out and the truck is basically out of time all the time. So I say "Ok, what do we do" He says that it's basically a full days job to get down to the heads, change the solenoid and put it all back together and I can get the truck on Friday.

He calls me Thursday and says they don't have the head gasket for the left side in stock so they're going to overnight one and have it Monday. WRONG again.

Two full weeks later, my truck, with 900 miles on it, is finally repaired.

I bought the truck on May 25. I've owned it about 45 days. It's been in the shop/body shop for 24. So, is it unreasonable to feel like Ford is screwing something up? Is it arrogant to think I should get a free oil change or two? Am I over reacting?

My beef is not necessarily with the dealer. I did get a loaner after the first week. It smelled like an ashtray full of Marlboro Reds, but I used to smoke so I can sympathize.

Or, does being on a forum too much just make you more aware to things like door gaps. I had a 2010, didn't know what a forum was at the time, and had absolutely zero issues with the truck.

Be gentle fellas, I'm just trying to share
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Old Jul 10, 2015 | 11:21 AM
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Being on the forum absolutely makes you aware of things you otherwise would never have known to be an issue. That being said, Ford should be held to the standards they say they have. If the vehicle is not built correctly, has flaws, etc then Ford should issue a recall and fix the issues. And I think a couple free oil changes is not asking for much at all in your scenario. Sorry you are going through this.
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Old Jul 10, 2015 | 11:33 AM
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i hate you are having these problems. I have seen a paint mishap on mine, three I know of for sure, where a particle or something was under final coat. I just live with it, it is a beautiful truck. I think I would compare a forum to (never having a radio or tv with news) in other words, you wouldn't know all the crazy stuff in the world goes on without them. Anywho, your new truck is a beauty, I would try and enjoy it best I could. I don't think you will be able to get a perfect one, regardless of the price tag and/or brand.
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Old Jul 10, 2015 | 12:04 PM
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Constructive criticism

Don't sign the papers until you're 100% satisfied with the vehicle, and don't be afraid to walk away from a deal

Sure, there will be somethings that you catch later - like that paint issue - but the 3rd vehicle, you did notice the door gap, tell them you'll agree to buy it only after it's fixed

I've been thru way too many, oh just bring it back it's no big deal promises at signing, to never do them again

But, go to the dealer GM and tell him what you wrote, ie this latest truck has been with you X days out of Y, it's just been frustrating do you think you can comp Z for me? They will likely give you something unless you've pissed them off while dealing with these 3 trucks.
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Old Jul 10, 2015 | 12:08 PM
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Originally Posted by 4js8wh
Constructive criticism

Don't sign the papers until you're 100% satisfied with the vehicle, and don't be afraid to walk away from a deal.
I do agree. It was Memorial Day and looking back I should of agreed to the Gray one on the condition the door gets fixed and only signed for it when it was.
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Old Jul 10, 2015 | 01:17 PM
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I still don't understand what the problem was with the FIRST truck. You didn't like the V8 sound through the speakers, so traded in the whole truck? Really?

Truck #2 had only a paint blemish, on a rear bumper, so you traded in the whole truck? Really?

Yeah, truck #3 had a mechanical problem. I wouldn't have liked that. But if you'd just kept either truck 1 or 2, you wouldn't have had to deal with it.

I'm not sure you'll ever be happy. Maybe if Mercedes-Benz made pickup trucks?
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Old Jul 10, 2015 | 01:57 PM
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Originally Posted by StevieP65
I still don't understand what the problem was with the FIRST truck. You didn't like the V8 sound through the speakers, so traded in the whole truck? Really?

Truck #2 had only a paint blemish, on a rear bumper, so you traded in the whole truck? Really?

Yeah, truck #3 had a mechanical problem. I wouldn't have liked that. But if you'd just kept either truck 1 or 2, you wouldn't have had to deal with it.
Yeah, I HATED the fake motor noise. I've made that perfectly clear on this forum and to ford and anybody else that will listen. It's the equivalent of stuffing a pair of balled up socks down your pants. IMO.

So that combined with my dislike of the EB with 3:31s made me trade the truck. The 3:31 EB issue is my fault. I knew better but told myself I would learn to like it.

On the second truck, I only had it 36 hours and 24 of those were Sunday when the dealer was closed. I didn't trade it in. The dealer just took it back. Basically like it never happened. We pulled the same paperwork and changed VIN numbers to the gray one and that was that.
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Old Jul 10, 2015 | 02:14 PM
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I seriously for the life of me, and don't take this the wrong way, but cannot understand how the fake engine noise is a negative. It's soooo subtle and you ONLY hear it when you stomp on it - even at that it's not a bad noise. Crazy. Now if it's a gear thing and you didn't like the 3:31 I suppose that's another thing.


Personally, and opinions are what makes us all different, and that's ok - the 5.0 needs one heck of a gas pedal push to get up and go with the eco. Quite frankly, it's not spirited at all compared to the eco. But again, different strokes . . .


Anyway, sorry about your problems, your issues with the last truck are very sad to hear and I feel for you.
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Old Jul 10, 2015 | 02:16 PM
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That's exactly I'll NEVER buy a first year model of an all new design. I learned the hard way when I bought my 05 F150 and that was the second year of a major redesign. That thing was in the shop more than most of the dealerships service employees, and that's not exaggerating. The service manager even sympathized repeatedly with how many times I had to bring my truck in. Having said that, my 2012 has been absolutely problem free. I'd like to purchase a 2017 with the 10 speed tranny, but I'm a little apprehensive about buying the first year of a new transmission design. Although, my six speed tranny is only the second year of a redesign and I haven't had any issues with that with almost 20,000 miles on it. I agree with the other posters, I would've just kept truck number one or two but that's just me.
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Old Jul 10, 2015 | 04:32 PM
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Originally Posted by ruckus1
I seriously for the life of me, and don't take this the wrong way, but cannot understand how the fake engine noise is a negative. It's soooo subtle and you ONLY hear it when you stomp on it - even at that it's not a bad noise.
I think the main complaint is that it does not play well with aftermarket audio installations, since it's generated directly into the OEM HU audio output. It's not really with the noise itself, just that you can't turn it off.
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