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I was just wondering if anyone else feels they are just rushing way to fast on the quick lane services. I have had two oil changes now the first one they splattered oil over engine. The other day I had my second oil change at quick lane before I took it in I had spent over an hour cleaning my truck. When I got home I found two nice foot prints on my front bumper. I cant believe they would not bother to take the time and get a step stool.
Your need to talk to the service manager, and if he/she doesn't help you out go directly to the general manager. If that fails (which it shouldn't) report it to Ford Customer Service. Looks like a rookie who needs to have respect for customer property explained in very simple words.
Used the 1st one and will be doing the rest myself.
Over filled, which I think (by how much time they took) that they didn't let it drain long enough and just filled recommended amount without checking it.
Made a mess. Oil dripped on the floor in my garage for 3 days after the service. Looking underneath you could see oil all over the place.
Didn't replace my oil filter magnet (I specifically brought to their attention) and had to go back and get.
Gary Yeomans Ford has a great service department including the quick change lane. I drive past 2 other Ford dealers to use them. I don't do any driveway oil changes anymore. I'm not about to spill oil on my pavers. The only vehicle I that kind of maintenance on is the 32 in the garage.
06-12-2016, 10:48 PM
Quick Lane Service stinks
