Bought a 2016 F150 Lariet and the SYNC 3 touch screen wasn't working. The dealer installed a new one, but now I don't have outside temp, no ambient lighting - the button has vanished, radio volume dial doesn't register a number, the USB ports no longer work. Is this something I can fix with FORSCAN? Dealer wants $$ to look at it.

 

WELCOME, I would think that this was something that the dealer would have verified as working after the new install. Unless these are on/off functions in your model.

 

Sounds like they didn't complete the work..

 

The dealer was pretty worthless. I also have a "911 assist not working" warning every time I start up. There are no on/off functions for these in the settings.

 

I would talk to the service manager, then the sales manager, then the General Manager. That is not common for a Dealer to repair an issue as part of a sale and not stand behind it. Good luck!

 

yeah, take it back to dealer and have them fix it. They mangled the install for sure.

 

Well the dealer did look at it after I complained to the BBB. Turns out the software was corrupted when they put the new touchscreen in. They reinstalled the software now everything works except the USB. They said they would order it and put it in. No charge for all this. Thank you BBB.