I wrote about this almost a year ago, within a few months after purchasing my 2015 Lariat. The LCD portion of my dash would periodically fail, noticed this just after a rain storm. After drying out after a few days, it would start working again. Considering I live in San Diego, rain isn't a big issue, so this didn't happen much. I had made the service manger aware of the issue but we didn't address it immediately because it wasn't a significant problem.

After six months or so, I decided to finally bring it in. They couldn't figure it out, deemed the cluster faulty and replaced it under warranty. Within a week, the same thing happened. Fast forward to a month ago, I was at the dealer having a headlight issue resolved and it happened again. A tech came out, poked around under the dash, couldn't find any moisture [it had been raining] and when he closed up the panel, the dash flickered. Banged on it again and it went out. Tech called the "Hotline" to research this issue. Because it had been replaced, Ford wasn't to keen on replacing it again [I don't blame them]. They requested the tech to try to duplicate the moisture issue and then check for leaks. I dropped the truck off on Dec 15th, I'm out of town till the 28th and figured this would be a good time for them to try to figure it out. Considering Southern California has been experiencing a lot of rain, I'm sure the condition will be easily duplicated. Hopefully they discovered the issue and it'll be fixed when I return [fingers crossed].

Has anyone else experienced this? I've searched but couldn't find anything. Here are a couple of pics on what it looks like when the problem arises.

-jeffrey

 

Keep us posted on what you find out. Mine flickers every now and then. I have a video of it doing it just no still pictures. I am just leaving it for now as I don't like the idea of the dealer tearing into the dash of my fairly new truck.

 

Good luck and keep us posted with what they find or do not find. I have been looking for one of these clusters to upgrade mine, now I may wait to see what comes about on yours. I haven't seen many issues with them this is really the first that I've seen with pics. Good luck.
Tom

 

Honestly, I don't believe it's a problem with the cluster. I think there is a place where moisture gets into a sensor, or some connection where it corrupts part of the signal. I understand that there is only one wire that plugs into the back of the cluster which controls everything but the speedo and tach work but everything else goes out. It's a bit of a puzzle but I'm sure there is a sensor or connection that is exposed to the elements that shouldn't.

 

I did not know the gear display was part of the main screen. The fault image confirms that. Just interesting side note.

As for the screen in the cluster, does anyone know if it is just a dumb screen and takes a video signal or has some intelligence on-board? I assume video signal. If so, then it would seem the problem would be somewhere between cluster connector and signal source. What drives it? Main sync unit in center dash or some other module? Either way, is be very concerned if rain were causing this to happen. Mainly for what else may be getting wet.