Harsh Engagement/Harsh Shift/Delayed Shift With Or Without DTCs - TSB 21-2315
12-09-2021, 08:53 AM
#22
Following as well, mine definitely has hesitation to shift on a cold day for the first 1/2 mile. I live on a hill and when I go up the street on a cold day it really takes its time between gears.
12-09-2021, 01:15 PM
#23
Senior Member
Bring that up with the dealer first if no success then get Ford on the line directly.
12-09-2021, 05:33 PM
#24
Senior Member
I just had this done and TSB 21-2315 has been superceded to TSB 21-2357. I have no idea what the difference is between the two. Have only
driven back from the dealer, so I don't yet know how much it helped. Service manager told me may take 200-300 miles of driving to realize the full effect. Also, to let him know if it didn't help.
Is it normal to be charged for a TSB like this? I was charged $105 labor for this to be done. I didn't particularly like the charge, but if it helps, I'm okay with it.
driven back from the dealer, so I don't yet know how much it helped. Service manager told me may take 200-300 miles of driving to realize the full effect. Also, to let him know if it didn't help.
Is it normal to be charged for a TSB like this? I was charged $105 labor for this to be done. I didn't particularly like the charge, but if it helps, I'm okay with it.
Last edited by nampa45; 12-09-2021 at 05:37 PM.
12-09-2021, 07:25 PM
#25
Senior Member
Mine was done today no charge. The shifting is much better, but I will advise again in a week or two to make sure but no hesitation or clunk today.
12-09-2021, 07:41 PM
#26
Senior Member
My truck is currently waiting on parts for this TSB. It went in for cam phasers and now I’m just waiting on this TSB to be done so hopefully my problems will all be fixed…going on 4 weeks now without my truck.
12-09-2021, 08:29 PM
#27
Senior Member
Warranty info is in the TSB
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Last edited by caperJ; 12-09-2021 at 09:10 PM.
12-09-2021, 11:48 PM
#28
Senior Member
Parts? Did you have any codes thrown?
Warranty info is in the TSB
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Warranty info is in the TSB
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
12-15-2021, 05:56 AM
#30
Senior Member
Is the TSB something that you can request?
I have a 2019, took it in for shifting issues about 20,000 miles ago, not sure what they did but it helped a little, definitely better than it was but have always had some clunky shifts and an occasional hard downshift. Lately though, with the colder weather it has been pretty bad. I am at 57,500, so getting close to the end of my warranty and would like to get my truck in very soon. Sounds like this TSB might be the fix that is needed, if I can get them to perform it.
I have a 2019, took it in for shifting issues about 20,000 miles ago, not sure what they did but it helped a little, definitely better than it was but have always had some clunky shifts and an occasional hard downshift. Lately though, with the colder weather it has been pretty bad. I am at 57,500, so getting close to the end of my warranty and would like to get my truck in very soon. Sounds like this TSB might be the fix that is needed, if I can get them to perform it.