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Field Service Action 21B10 - Cam Phaser Rattle

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Old 03-11-2021, 10:49 PM
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Question, my dealer said the software for this recall won’t be released until may? Was that a lie? Are people getting this recall done now?
Old 03-12-2021, 01:02 AM
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Originally Posted by Sikwill
Question, my dealer said the software for this recall won’t be released until may? Was that a lie? Are people getting this recall done now?
I'm not saying your dealer is lying, but I scheduled with my dealer to have the FSA completed by them on the 16th of this month. That was the first available date. He told me they haven't done this FSA on any other vehicles yet, though.
Old 03-12-2021, 05:55 AM
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Originally Posted by Sikwill
Question, my dealer said the software for this recall won’t be released until may? Was that a lie? Are people getting this recall done now?
i think if you have a raptor or a limited the tune is different since those trucks have a higher hp version of the motor and the reflash for those won’t be available until may.
Old 03-12-2021, 07:14 AM
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Originally Posted by 2019 clark
i think if you have a raptor or a limited the tune is different since those trucks have a higher hp version of the motor and the reflash for those won’t be available until may.
This is what the dealer told me as well. I think you're right.

Oh, I've had the flash and still have the cam phaser rattle (cold start noise). Dealer servicer said he'd get back to me after he talks to the shop foreman.
Old 03-12-2021, 09:00 AM
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Originally Posted by Sikwill
Question, my dealer said the software for this recall won’t be released until may? Was that a lie? Are people getting this recall done now?
I had my truck updated 2 days ago.. not sure why the dealer would tell you that.
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Old 03-12-2021, 09:22 AM
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Originally Posted by tmcolegr
The intent of CSP 21B10 is not to correct or repair vehicles that already have the cold start rattle. Concerning 21B10:

"This will help minimize the number of vehicles that may develop a cam phaser rattle, which requires a more extensive repair."
Thanks for posting. This is where I fit in.
Old 03-12-2021, 09:23 AM
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Originally Posted by Jfalat
I had my truck updated 2 days ago.. not sure why the dealer would tell you that.
What year/ trim are you?
Old 03-12-2021, 10:02 AM
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Originally Posted by sikwill
what year/ trim are you?
19 sc xlt 3.5
Old 03-12-2021, 10:13 AM
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Just had the reprogram performed yesterday. Went out this morning (~35F) and yep, still a rattle on startup. It's quieter but still present. I've had the phasers replaced once already, guess I'll be having them replaced again.
Old 03-12-2021, 01:32 PM
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Dealer just called me out of the blue to get this done, they must be reimbursing them well for it! I’ll wait for the oil change.


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