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Do I have a CPO?

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Old Feb 25, 2020 | 12:03 PM
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Default Do I have a CPO?

I bought this truck last July. I asked the sales gnome and finance gnome multiple times to confirm if it was or wasn't a CPO. The sales gnome told me it was a CPO, and the finance gnome told me it wasn't a CPO. I think the finance gnome told me it wasn't cause he was trying to sell me real hard on a 3rd party warranty. It wasn't advertised on their site as a CPO. I can't find any reference to a CPO in the sales contract.

Is this section in the Ford Pass app correct in telling me the truck is in fact a CPO and I have extra warranty because of it?



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Old Feb 25, 2020 | 12:04 PM
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sure looks that way to me...
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Old Feb 25, 2020 | 02:38 PM
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Looks that way to me too. Call the Service Dept with your vin# Play dumb and ask them to verify that it is a CPO.
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Old Feb 25, 2020 | 03:44 PM
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When I click on that link in the FordPass app it shows "No Plan Currently Showing". I'd say you either unknowingly paid extra for CPO warranty or somehow got it for free via administrative error on the dealer's part.
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Old Feb 25, 2020 | 03:49 PM
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Originally Posted by Davesp
When I click on that link in the FordPass app it shows "No Plan Currently Showing". I'd say you either unknowingly paid extra for CPO warranty or somehow got it for free via administrative error on the dealer's part.
I don't see anywhere in the contract where I would have paid extra for a CPO. Plus our agreed to price is what the contract states. I suppose the easy suggestion would be to contact the dealership but they seem confused as I am anyways so.

As far as I can tell a CPO isn't an option to add to a used vehicle, its already in the vehicles description.
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Old Feb 25, 2020 | 04:07 PM
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Originally Posted by Metacortex
I don't see anywhere in the contract where I would have paid extra for a CPO. Plus our agreed to price is what the contract states. I suppose the easy suggestion would be to contact the dealership but they seem confused as I am anyways so.

As far as I can tell a CPO isn't an option to add to a used vehicle, its already in the vehicles description.

A CPO is an option to add if the truck meet the criteria of a CPO. My 2015 that I bought over the summer was not a CPO but I had it certified as part of the negotiation for my Ford Premium Care ESP so it can be added after the fact. In your case it would have been an extra charge though if it was added at the time of sale which you would have known about so my guess is it was certified from the start and the finance guy just didn't realize it.
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