Cruise Control Issues
Thread Starter
2017 F-150 Platinum 3.5L
Joined: Dec 2022
Posts: 38
Likes: 23
Cruise Control Issues
2017 F150 Platinum with ACC.
Having a problem where the cruise control buttons on the steering wheel do not work. Restarting the truck doesn’t fix it. Sometimes they’ll come back and work again for a while, but the past couple days they have barely worked. Seems like the “accept call” and “deny call” buttons also don’t work, but the sync and mute buttons do. When the cruise control does work, I never have any problems and it never drops out of cruise control without my doing. Any ideas what could be causing this?
Having a problem where the cruise control buttons on the steering wheel do not work. Restarting the truck doesn’t fix it. Sometimes they’ll come back and work again for a while, but the past couple days they have barely worked. Seems like the “accept call” and “deny call” buttons also don’t work, but the sync and mute buttons do. When the cruise control does work, I never have any problems and it never drops out of cruise control without my doing. Any ideas what could be causing this?
Senior Member
Joined: Jun 2021
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Thread Starter
2017 F-150 Platinum 3.5L
Joined: Dec 2022
Posts: 38
Likes: 23
Senior Member
Joined: Oct 2021
Posts: 202
Likes: 123
From: Sacramento, CA
It's actually relatively easy. You just have to take the steering wheel off and that requires taking the airbag off. There are instructions how to do that. As far as the "clockspring" goes you just have to know if you have a heated steering wheel or not. There are 2 different clockspring units. One has steering wheel heat, the other doesn't. Get the right part. Once you've got it, and you get the steering wheel off, (using correct removal procedure) you just take a couple small screws out and unplug a couple of plugs, pull off the clockspring, slide the new one on, install removed screws and electrical plugs, install the steering wheel, and (this is important) then you pull the pin out of the new clockspring. After that, you just finish installing the steering wheel. If you get an airbag light, you likely didn't properly connect one of the airbag connectors. I've had that happen to me...
Switch packs work correctly again. It's rarely a switch pack when this happens. It's usually the clockspring. Those things do wear out. The entire Steering Column Control Module (and associated stalks) rarely go out either. The clockspring can be obtained by itself. And its not exactly a "spring" any more. It's actually just a long ribbon wound in a spool. If you pull the pin too early, you can unwind that spool in the new unit and then you're going to be up a creek because you can damage the ribbon by turning the wheel too far.
Switch packs work correctly again. It's rarely a switch pack when this happens. It's usually the clockspring. Those things do wear out. The entire Steering Column Control Module (and associated stalks) rarely go out either. The clockspring can be obtained by itself. And its not exactly a "spring" any more. It's actually just a long ribbon wound in a spool. If you pull the pin too early, you can unwind that spool in the new unit and then you're going to be up a creek because you can damage the ribbon by turning the wheel too far.
