View Poll Results: Cooling Seats - Are Your Seat Backs Working Properly?
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Cooling Seats issue and TSB feedback
06-08-2015, 07:48 PM
#31
Today, 98° outside, I get in the truck and hit the cooled seats (3 bars). Bottom starts cooling, but back starts to feel warmer. Almost as if the back was heating. It didn't start cooling down until I turned off the cooled seats. Weird!
06-08-2015, 08:10 PM
#32
Senior Member
I pulled the back of my seat off and my vents were connected correctly. Looks like Ford has a design issue here.
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100Pyatt (04-20-2024)
06-08-2015, 09:14 PM
#33
*
My name is Chermaine, I am from Ford`s Customer Relationship Center (CRC).* I have reviewed your email regarding the concerns on your 2015 Ford F-150’s front seats. *I apologize for any inconvenience this has caused.
*
To clarify this matter, I sought the assistance of our Technical Subject Matter Expert.**We have confirmed that, for the front climate controlled seats, the air should be distributed through the seat back and seat cushion.
*
Since you are having current concerns on your vehicle, I have escalated your case to our Ford Regional Customer Service Manager (CSM) who works daily with your dealership’s management team.**The Ford Regional CSM has access to all Ford resources and will use these to assist you and your dealership with your situation.**Our CSM will contact you within 1 business day.
*
Thank you for contacting Ford Motor Company.
*
Sincerely,
*
Chermaine
Customer Relationship Center*
Ford Motor Company*
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Rambo007 (11-21-2017)
06-08-2015, 09:24 PM
#34
06-08-2015, 09:35 PM
#36
there is a plastic channel that goes across the bottom horizontally starting at either edge you can get it to unhook
06-08-2015, 10:50 PM
#37
Same problem
When I turn on the cooled seats to 3-bars the bottom cools OK not great and the back seems like it heats up. Not working like it should for sure. I guess I will take it to the dealer to check it out.
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tomjv (07-20-2017)
06-08-2015, 11:26 PM
#38
I thought I noticed the same thing. Keep us posted on what the fix for this issue turns out to be. I may take mine to the dealer when a fix is discovered.
06-08-2015, 11:36 PM
#39
Senior Member
Went golfing on Sunday, it was hot. On the way home I wanted to show off the sweet cooled seat feature... turns out, there was little cooling action going on.
My seat bottom was getting slightly cold (3 bars) but the seat back was hot, my back was sticking to it. My friend asked if the seat cooling was on and thats when it hit me. These things worked amazingly well right out of the box, but now when I need them (and wanted to show off a lil) they just weren't working well at all.
Annoyance level is high with this as it is now warm out. I likely will only get to use this feature for 3 months a year.
My seat bottom was getting slightly cold (3 bars) but the seat back was hot, my back was sticking to it. My friend asked if the seat cooling was on and thats when it hit me. These things worked amazingly well right out of the box, but now when I need them (and wanted to show off a lil) they just weren't working well at all.
Annoyance level is high with this as it is now warm out. I likely will only get to use this feature for 3 months a year.
06-09-2015, 08:21 AM
#40
Senior Member
TSB?
Last edited by srg963; 06-09-2015 at 12:44 PM.