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View Poll Results: Cooling Seats - Are Your Seat Backs Working Properly?
Yes, I've got a good amount of cool air coming from both the back and bottom of the seat
15.82%
No, I've got just a hair of cold air coming from the seat back
26.06%
No, I've got no cool air coming from the seat back
54.56%
No cool air from seat back...waiting for updated parts from dealership
3.55%
Voters: 1435. You may not vote on this poll

Cooling Seats issue and TSB feedback

 
Old 09-14-2015, 04:08 PM
  #2011  
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I got the you have to bring it in so we can diagnose the issue to make sure it matches the TSB. I kinda expected that but still a PITA. I also want them to fix the rear bumper which is on a little crooked and fix a paint spot in the roof gutter that bubbled. Unfortunately they can't fix the pain at the this dealer so I need to take it someplace else for that.
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Old 09-14-2015, 04:50 PM
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my dealer says the parts are not in the system..is this true, they also say they do not know about the tsb....who do i go to to get them up to speed? how many have parts on the way?

Last edited by dstrat1; 09-14-2015 at 04:55 PM.
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Old 09-14-2015, 05:11 PM
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Originally Posted by dstrat1 View Post
my dealer says the parts are not in the system..is this true, they also say they do not know about the tsb....who do i go to to get them up to speed? how many have parts on the way?
Just print the TSB and take it in with you.
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Old 09-14-2015, 07:32 PM
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Default Cooling Seats - Are Your Seat Backs Working Properly?

I believe this TSB link

Is what people are looking for. Also found earlier in this forum.
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Old 09-14-2015, 10:16 PM
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Dealer is ordering parts (x2) based on earlier conversation about the problem. Service manager said I was the second guy to ask about it.
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Old 09-15-2015, 09:47 AM
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Originally Posted by dstrat1 View Post
my dealer says the parts are not in the system..is this true, they also say they do not know about the tsb....who do i go to to get them up to speed? how many have parts on the way?
I have parts on the way, take the TSB with you.

TSB 15-0140.pdf

Last edited by iRub1Out; 09-15-2015 at 09:50 AM.
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Old 09-15-2015, 10:35 AM
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My truck is going under the knife today. They came and got it about 5 min ago. They said this is going to be the first one they have done and left me a loaner truck. I am guessing they have no idea how long it is going to take them. I think I would rather them take their time and get it right the first time. Measure twice, cut once.
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Old 09-15-2015, 10:37 AM
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I am jealous of the people getting loaner trucks. I dropped my off yesterday morning at 8 and they were still on the driver's side yesterday afternoon. The dealership did provide me a loaner through the car rental company but it's no truck, Ford Focus. Oh well, as long as the seats get fixed I can suck it up for a couple days.
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Old 09-15-2015, 10:40 AM
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I am grateful that they drop off a truck when they pick mine up. I am like 2 miles from the dealer. They just drive something up and drop it off when they pick up my truck. Last time I had a loaner they dropped off a Platinum with 20miles on it. They got it back with over 400. I had it for a couple weeks though. Today they brought me a 2011 with 50k+ miles on it. I guess they don't want me racking up the miles on a new car anymore.
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Old 09-15-2015, 02:58 PM
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Best my dealer will do is offer a ride home. Mine has been there since yesterday for the can't shift out of park problem and the tailgate step and seats. Called to say they are so busy fixing Fords they haven't had time to even look at mine.
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