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View Poll Results: Cooling Seats - Are Your Seat Backs Working Properly?
Yes, I've got a good amount of cool air coming from both the back and bottom of the seat
15.40%
No, I've got just a hair of cold air coming from the seat back
26.06%
No, I've got no cool air coming from the seat back
55.08%
No cool air from seat back...waiting for updated parts from dealership
3.46%
Voters: 1416. You may not vote on this poll

Cooling Seats issue and TSB feedback

 
Old 07-30-2015, 03:19 PM
  #1031  
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I just picked my truck up from the dealership, and they gave me this printout from the Ford Technician question submitted to the hotline. "This has been found to be a characteristic operation of the vehicle ... no repairs are recommended". Thus i have placed a call to the CRC. Awaiting my one business day call back.


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Old 07-30-2015, 03:32 PM
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Originally Posted by 03BlackClassic View Post
I just picked my truck up from the dealership, and they gave me this printout from the Ford Technician question submitted to the hotline. "This has been found to be a characteristic operation of the vehicle ... no repairs are recommended". Thus i have placed a call to the CRC. Awaiting my one business day call back.


The most important thing in this is, for "the completion of the online survey" of the tech assistance survey! All these ford guys are worried about are their performance survey's, no customer satisfaction!

's!
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Old 07-30-2015, 03:38 PM
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Originally Posted by 03BlackClassic View Post
I just picked my truck up from the dealership, and they gave me this printout from the Ford Technician question submitted to the hotline. "This has been found to be a characteristic operation of the vehicle ... no repairs are recommended". Thus i have placed a call to the CRC. Awaiting my one business day call back.

That's old, 6/25... that was like a month ago!

Last edited by srg963; 07-30-2015 at 03:44 PM.
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Old 07-30-2015, 04:17 PM
  #1034  
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im watching this thread and not pulling the trigger on one until this is solved. Cause Im not waiting a year for it to get fixed.
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Old 07-30-2015, 05:01 PM
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Made my appointment to have my seats looked at for next Wednesday. All I want is the condition documented in my file, so when any fix is issued I don't have any problems getting it done.
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Old 07-30-2015, 07:47 PM
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Originally Posted by HoustonRider View Post
im watching this thread and not pulling the trigger on one until this is solved. Cause Im not waiting a year for it to get fixed.

My guess is that it will never be resolved! My second guess is that Ford will either totally remove, or just install in the bottom seat cushion only in the future.

You should expect that 16's will do this also. Otherwise they would already have a fix for the 15's.

JMO
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Old 07-30-2015, 08:07 PM
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Originally Posted by digitaltrucker View Post
My guess is that it will never be resolved! My second guess is that Ford will either totally remove, or just install in the bottom seat cushion only in the future.

You should expect that 16's will do this also. Otherwise they would already have a fix for the 15's.

JMO
I thought the internal memo that got taken down stated there was a production line fix being implements already?
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Old 07-30-2015, 08:26 PM
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Default Cooling Seats - Are Your Seat Backs Working Properly?

Originally Posted by soccercoach61
I thought the internal memo that got taken down stated there was a production line fix being implements already?
It said "ICA in place". Not sure if that means new parts are being installed or not??

I still stand firm on why are they not disabling the back TEDs if they are causing damage and getting so hot people are complaining about the heat?
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Old 07-30-2015, 09:04 PM
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Originally Posted by twakefield View Post
It said "ICA in place". Not sure if that means new parts are being installed or not??

I still stand firm on why are they not disabling the back TEDs if they are causing damage and getting so hot people are complaining about the heat?

Tim, you have done us all a great service digging into the problem and solution(s) like you have.....shows up the Ford team in spades!! Instead of using the energy they expended delaying and denying, they could have had a top notch solution rolled out to us and the plants.....instead they choose to deny and stall.....are you SURE they are not in Washington....smile.


Seriously Tim, I think I can safely say a big thanks from all of us
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Old 07-30-2015, 10:07 PM
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I'm still a new owner and learning on the fly here. Ive read the first couple initial pages of this thread along with the most recent so I'm sure I'm missing some details but I will report my findings regardless:

I've got a lariat level screw with the 502A package so though I have heat/cool front seats and heat rear, I have no ming-ling massaging in my seat.

During the first week of ownership, and after stumbling upon this thread, I decided to give my seat fans a go for the first time. Though the seat bottom has 'sufficient' flow, there was significantly less air flow on the seat backs (almost undetectable) when feeling with just my hand while not seated in the seat. In comparison, we've had several late model Lexus vehicles that produced MUCH more air flow in both seat bottoms and backs. So, needless to say I was concerned and began to follow the developing problem with interest.

I'm now at the end of my 2nd week of ownership and have used the truck for 2100 miles (I travel quite a bit during the summer for work as our customers are mid-season). Today on my 400 mile return leg of my business trip I was traveling through the California central valley with temps @ 104F and decided to engage the seat coolers. When I turned the driver seat on high I could initially feel significantly more air flow from both bottom/back of seat. After about 30 min I began to adjust my posture to see if the air flow would change. Now, Im a relatively decent size guy at 6'2" 220lbs and if I let my lumbar region of my back slouch there was MUCH LESS air flow almost as if the fan was beginning to bind and slow down. The minute I re-arched my back I had GREAT air flow. This made me wonder if the housing of the fan itself has flimsy and just needed to be reinforced to accommodate the seated load. Another member mentioned the use of the lumbar to create space and/or separation from the seat-back and internal fan so as not to impede rpms.

These are just my observations and hopefully another data point to shed light on a possible solution. But like I said, maybe I missed this point already being discussed.
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