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APIM - Backorder 3-4 week delay

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Old Jan 7, 2020 | 12:52 PM
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Default APIM - Backorder 3-4 week delay

I have a new 2019 F150 XLT 5.0 truck. I've had my truck for a little more that 1 month. Had an issue with the voice control and took it to the dealer to take a look at it. It was determined the APIM is bad and will need to be replaced. I was told the part would be here next day. Then was told it should take 3 days. After the 3 days, no one from the dealership called me till day (4 days later) and was told there's a backorder on APIMs. It's about a 3-4 week delay.

Anyone else recently had their APIM replaced and was told there's a 3-4 week backorder?
Thanks in advance
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Old Jan 7, 2020 | 12:55 PM
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I've had APIMs replaced in my 2016 and 2018 F150... in both cases, the APIMs were on backorder. With the failure rate of that module, they're likely on perpetual backorder!
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Old Jan 7, 2020 | 01:01 PM
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that's horrible, ask for a loaner truck
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Old Jan 7, 2020 | 01:08 PM
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I did. They won't have any until the end of Jan 2020 due to the backlog on current work orders. The CSR stated they're working on a lot of transmission issue on trucks. None available.
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Old Jan 7, 2020 | 05:49 PM
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That's horrible man. Have you tried going to a different dealer?
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