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Another rust underside - WWYD

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Old Apr 23, 2015 | 10:45 AM
  #11  
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Well that was fast, asked ultimately where we stand on the deal, either fix or discount, so I'll fix it myself

"This deal is now completely out of my hands. I wish there was something I could do for you, but our GM is pretty set on not doing it now."

Oh well, moving on. Asked other dealers for pictures plus rather give $ where the first response before the sale isn't *no*

I can only imagine what happens after the sale if that's what I get before they have my $

This is from another dealer and how it came from the factory

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Last edited by 4js8wh; Apr 23, 2015 at 11:14 AM.
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Old Apr 23, 2015 | 10:50 AM
  #12  
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I'd have walked away from that dealer as well. They sound like jerks.
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Old Apr 23, 2015 | 10:58 AM
  #13  
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This is how it should look: https://www.f150forum.com/f118/my-ru...-again-297812/

It's just up to you whether or not the look bothers you. It doesn't seem that anyone thinks it is a functional problem, but I agree that it is a quality failure.
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Old Apr 23, 2015 | 11:18 AM
  #14  
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First post on this F-150 forum so be kind

I have had Ford trucks for the past 25 years (F250's & F350's) all bought new and special ordered. They all came with rusty front & rear axles, even driveshafts.

Sure looks like crap, especially on a new truck. I would have thought that Ford would have finally stepped it up and fixed this cosmetic issue over the years as GM has done.

With that being said, I just sold my 2000 F-350 Powerstroke that came rusty and it never caused a issue, nor has it ever caused a issue on my other Ford trucks which came rusty.

So while it does look bad and is certainly not finished to the level of detail I would like and what should be expected on a $50K truck, in the end I doubt if it will cause any issues. But they should not leave the factory looking like that, just looks like a half-a**ed job.

The hunt for a new Ford truck continues.....
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Old Apr 23, 2015 | 11:23 AM
  #15  
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As far as the rust, we'll all be dead before it'll ever rust through the axle housing.
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Old Apr 23, 2015 | 12:24 PM
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Originally Posted by Cdestuck
As far as the rust, we'll all be dead before it'll ever rust through the axle housing.
Housing yes. Axle tube, maybe but not likely. But the rear cover rusts completely through, it's just sheetmetal. It's not uncommon on trucks here in the rust belt for the cover to get holes and leak.

I'm just going to paint my whole rear axle with a brush. I don't really care how it looks as long as it's protected.
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Old Apr 23, 2015 | 02:36 PM
  #17  
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Originally Posted by 4js8wh
Truck needs to go in service in the tropics where the nearest Ford dealer requires a ferry trip - far far from easy - weather obviously is hot and humid

Would anyone just leave it as-is? Is it truly superficial and/or will it ever become a structural problem?

Issue is all trucks that we looked at have the same issue and unsure how quickly Ford corporate + dealer can move to get it fixed.
Originally Posted by 4js8wh
Dealer did, actually, in a passive way

I had salesman reach out to his service reps for the repair, reps informed the dealer that they would not auth the work

I asked for the rep's info so I could put him in touch with Brittany and Ford corporate to sort it out - he responded he sees no reason to get Ford involved

Nevertheless, I did PM Brittany so we'll see but doesn't look good
I received your private messages, 4js8wh! Thanks for sending your information along. Either I or my colleague Crystal will get back to you as soon as we can.

Brittany
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Old Apr 23, 2015 | 02:41 PM
  #18  
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Originally Posted by FordService
I received your private messages, 4js8wh! Thanks for sending your information along. Either I or my colleague Crystal will get back to you as soon as we can.

Brittany
Awesome, thank you!
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Old Apr 23, 2015 | 07:58 PM
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Originally Posted by 4js8wh
Awesome, thank you!
You're welcome! If you have any additional questions moving forward, please let me know.

Brittany
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Old Apr 23, 2015 | 08:41 PM
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Originally Posted by FordService
You're welcome! If you have any additional questions moving forward, please let me know.

Brittany
Do you prefer PMs or this thread to communicate? I spoke with the GM tonight, maybe there's hope come tomorrow, but if you/Ford Service could let me know what I need to do now to get it fixed, that would be huge.
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