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Folks - I need some help... I just got a new iphone x. Once I plugged it into my sync connection on my console of my 2018 F150 Sport 4x4, it recognize it and then gives me a warning - see attached pic... I chatted with Ford on Saturday said it was the charger cable, "not an iphone cable". So to insure I have the correct cable I went and bought a brand new Apple iphone charger cable. Still getting same the warning. Call Ford on Saturday and chatted online. They gave me a few steps to reset it. Ok, it started working again. Sunday, I get up and head to church and get the same warning, AGAIN!!! If I plug the phone into the rear charger it works fine. The phone will blue tooth with my radio. I get this message when the phone is 10% batter or fully charged. What do I do now...
I don’t have a solution but I’m pretty confident it’s a wiring/power issue with your head unit. I’m running an iPhone X max on some generic amazon cord and have never received that message. Have you tried anyone else’s phone to see what happens?
Just on the phone with Ford Pass again for 30 minutes. They tried a reset, still no luck. Now they are saying call Apple. What it’s a Ford truck. Next thing, maybe you need to wait for an update... Come on Ford!!!
Last edited by tombranchjr; 03-26-2019 at 05:41 AM.
03-25-2019, 09:30 AM
2018 F150 issue when attaching iphone X
