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2018 5.0L - Engine Rattle Noise On Deceleration And/Or Acceleration ***TSB 18-2354***

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Old 06-14-2019, 09:56 PM
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Originally Posted by Truck22
Wow I didn't know that. I'm sorry to hear it.
We don't get jack **** over here. We're pretty much at the mercy of whatever our dealership feels like doing, because the customer rep will either parrot Ford's standard "it's normal" response back at us or repeat what the dealer has already told us like a broken record. With the assortment of various different, persistent issues on my hands, I ended up just taking the major loss and sold it back to the selling dealer. Had either Ford or the dealerships been more enthusiastic, understanding and competent, I would never have considered taking that kind of financial fall and abandoning what is otherwise my dream truck.

Our only solution is CAMVAP, which sounds like lemon law, but really isn't. The "rules" are somewhat vague and subject to the details of each case, so you gotta make sure you go in with the most convincing and shocking palette of evidence you can find, and hope that whoever Ford sent is a drunk fool, and that the arbitrator got up on the right side of the bed that day. Most cases don't succeed, some of them end up with the arbitrator ordering the manufacturer to repair, and a tiny number of them resulting in a buyback.

After the debacle I had with GM dealerships and CS, I thought Ford CS couldn't possibly be worse. The GM reps were at least apologetic and respectful, and prompt in following up with me and the dealership at every turn about every work order. Turns out, Chevy was definitely the lesser of the two evils. After our initial phone call, I was never able to reach my Ford rep because it went to a voicemail message saying something about "family emergencies", every single time. Being the #1 selling truck in North America really does wonders for a company's collective ego, apparently.
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Old 06-14-2019, 11:20 PM
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Originally Posted by nubbins_
We don't get jack **** over here. We're pretty much at the mercy of whatever our dealership feels like doing, because the customer rep will either parrot Ford's standard "it's normal" response back at us or repeat what the dealer has already told us like a broken record. With the assortment of various different, persistent issues on my hands, I ended up just taking the major loss and sold it back to the selling dealer. Had either Ford or the dealerships been more enthusiastic, understanding and competent, I would never have considered taking that kind of financial fall and abandoning what is otherwise my dream truck.

Our only solution is CAMVAP, which sounds like lemon law, but really isn't. The "rules" are somewhat vague and subject to the details of each case, so you gotta make sure you go in with the most convincing and shocking palette of evidence you can find, and hope that whoever Ford sent is a drunk fool, and that the arbitrator got up on the right side of the bed that day. Most cases don't succeed, some of them end up with the arbitrator ordering the manufacturer to repair, and a tiny number of them resulting in a buyback.

After the debacle I had with GM dealerships and CS, I thought Ford CS couldn't possibly be worse. The GM reps were at least apologetic and respectful, and prompt in following up with me and the dealership at every turn about every work order. Turns out, Chevy was definitely the lesser of the two evils. After our initial phone call, I was never able to reach my Ford rep because it went to a voicemail message saying something about "family emergencies", every single time. Being the #1 selling truck in North America really does wonders for a company's collective ego, apparently.
Man I'm really sorry to hear all of that. I had no idea that things could be so much different of the other side of the boarder! Not fair at all. Like you, I am completely fed up with Fords lack of caring. It's obvious that there are serious problems with the 2018 5.0's... but they are keeping their heads in the sand. I wish you luck with everything buddy. Hope you end up with a truck that's worry-free, and you're happy with.
Old 06-16-2019, 08:08 PM
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I've given up trying to address all the knocks and noises and ticks and rattles.
The only good thing about this dam 5.0 is I'm getting phenomenal fuel mileage!

Consistently 25mpg at 70mph! My fckn 3.5 eco never came near this!
Old 06-16-2019, 08:44 PM
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Originally Posted by Stu Cazzo
I've given up trying to address all the knocks and noises and ticks and rattles.
The only good thing about this dam 5.0 is I'm getting phenomenal fuel mileage!

Consistently 25mpg at 70mph! My fckn 3.5 eco never came near this!
Wow, I'm averaging 16-17
Old 06-17-2019, 08:32 AM
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Originally Posted by Truck22
Wow, I'm averaging 16-17

Ya, I just rolled over 6000 miles now...I guess everything has loosened up and powertrain is "broken in".
Last few road trips I was checking...thought it was bogus so I also hand calculated... I guess every cloud has a silver lining???
Old 06-18-2019, 07:29 AM
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Originally Posted by Stu Cazzo
Ya, I just rolled over 6000 miles now...I guess everything has loosened up and powertrain is "broken in".
Last few road trips I was checking...thought it was bogus so I also hand calculated... I guess every cloud has a silver lining???
Same here, averaging in the 22 - 25 mpg range on the highway here in the mountains. Last trip was 900km and i got 23 mpg, which included city driving. Truck has 4600km on it now, 2019 5.0. I can't complain with that kind of milage.
Old 06-18-2019, 09:29 AM
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Originally Posted by Stu Cazzo
Ya, I just rolled over 6000 miles now...I guess everything has loosened up and powertrain is "broken in".
Last few road trips I was checking...thought it was bogus so I also hand calculated... I guess every cloud has a silver lining???

I only have about 500 miles on the engine. Just got it replaced due to excessive oil consumption. Maybe I have to give it time to break in before I see the MPG get better.
Old 06-18-2019, 09:52 AM
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Just for a notation on this topic, I'm on replacement engine number 3 at 4,400 miles. The engine rattle is just as bad as it was on the original motor.
Old 06-18-2019, 10:07 AM
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Originally Posted by Truck22
I only have about 500 miles on the engine. Just got it replaced due to excessive oil consumption. Maybe I have to give it time to break in before I see the MPG get better.
My advice would be don't baby it. Drive it hard and take it out onto the highway too!
Old 06-18-2019, 10:57 AM
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Originally Posted by Stu Cazzo
My advice would be don't baby it. Drive it hard and take it out onto the highway too!
Thanks. I've read quite a few people saying the same thing. I guess it's Sport Mode only for the next few weeks.


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