Topic Sponsor
2015 - 2020 Ford F150 General discussion on the 13th generation Ford F150 truck.
Sponsored by:
Sponsored by:

2018 5.0L - Engine Rattle Noise On Deceleration And/Or Acceleration ***TSB 18-2354***

Thread Tools
 
Search this Thread
 
Old 04-02-2019, 07:23 PM
  #1021  
Senior Member
 
Jfalat's Avatar
 
Join Date: Feb 2019
Location: Brimfield OH
Posts: 477
Received 101 Likes on 80 Posts
Default

Originally Posted by Truck22
My rep gave me a 5 year, 75,000 Premium Care Extended Service Plan.

https://fordprotect.ford.com/premiumcare
i was offered a 5 year 75000 or 3000 hours premium B plan... not really sure what you really get with that.
Old 04-02-2019, 07:27 PM
  #1022  
Senior Member
 
gregsf150stx's Avatar
 
Join Date: Nov 2010
Location: TN
Posts: 4,809
Received 531 Likes on 407 Posts

Exclamation

NO. As it states, 5 year, 75,000 Premium Care Extended Service Plan. All Ford ESP's start from in-service date. So the ESP extended it 2 years and 39000 miles.

Bumper to bumper warranty is 3/36, Powertrain warranty is 5/60.

  • Q: When does coverage begin on New Ford Protect Extended Service Plans?
  • A: Coverage begins at the warranty start date and zero miles and expires at the earlier of the number of months purchased or the number of miles purchased.


Originally Posted by Grishka25g
Is that an extension on top of 5/60000? So in total yours is 10 years and 135000 miles from date of service?

Last edited by gregsf150stx; 04-02-2019 at 07:31 PM.
Old 04-02-2019, 07:34 PM
  #1023  
Senior Member
 
gregsf150stx's Avatar
 
Join Date: Nov 2010
Location: TN
Posts: 4,809
Received 531 Likes on 407 Posts

Exclamation

this sounds like a third party warranty from the dealer. The genuine FORD PROTECT warranty doesn't go by hours and doesn't have a "B" plan.
Sounds like its similar to the FORD PROTECT, however, it might have different terms, conditions, and deductibles.

Originally Posted by Jfalat
i was offered a 5 year 75000 or 3000 hours premium B plan... not really sure what you really get with that.
The following users liked this post:
Jfalat (04-02-2019)
Old 04-02-2019, 07:37 PM
  #1024  
Member
 
Truck22's Avatar
 
Join Date: Jun 2018
Posts: 407
Received 157 Likes on 86 Posts
Default

Originally Posted by Grishka25g
Is that an extension on top of 5/60000? So in total yours is 10 years and 135000 miles from date of service?
No, it's not a 10 year 135,000. That would be nice tho lol. It's a total of 5 years, and 75,000 miles. Believe me, I'm not crazy about it, but it's better then nothing at this point. I'm 1000% pissed off at Fords lack of caring here.
Old 04-02-2019, 07:42 PM
  #1025  
Member
 
Truck22's Avatar
 
Join Date: Jun 2018
Posts: 407
Received 157 Likes on 86 Posts
Default

Originally Posted by Jfalat
i did not decline it yet.. i was wondering if they are using this as a way of getting out of doing a buy back...for me personally i wont keep this truck longer then 3 years at this point so i have no use for the extra warranty...i know this may sound foolish but i am really mad about the lack of urgency to repair our trucks.i have owned many fords and my son has a 2011 with the 5.0...the engine is quite and no rattles or chirps..as i stated in some other posts i would be happy if my engine only had a rattle,but it doesn't. if you guys only have the rattle consider your self lucky...i am truly embarrassed to drive my truck at this point.
I completely understand where you're coming from. I asked outright if it would hinder me from being able to participate a buy back or lemon law.. and I was assured it would not hurt in anyway at all. I plan on keeping this truck awhile, I usually hold onto my trucks 7-8 years. This is my 3rd Ford, and I've been happy...up until this POS. Besides the engine rattle on decelerations, and at times, acel as well.. I have also discovered it has a serious oil consumption issue. I couldn't agree more about their lack of urgency. I feel like at this point, they know DAM WELL that there is a serious problem with the 2018 5.0... and they are trying their best to skirt around it. This is extremely frustrating, and I'm very interested to see how this plays out. I 100% refuse to be stuck with a truck I'm not happy with. If there isn't a fix soon, I will look into a lemon law or buy back. There is no excuses for a $50,000+ truck to sound like absolute crap.
The following users liked this post:
Jfalat (04-02-2019)
Old 04-02-2019, 07:52 PM
  #1026  
Senior Member
 
Jfalat's Avatar
 
Join Date: Feb 2019
Location: Brimfield OH
Posts: 477
Received 101 Likes on 80 Posts
Default

Originally Posted by Truck22
I completely understand where you're coming from. I asked outright if it would hinder me from being able to participate a buy back or lemon law.. and I was assured it would not hurt in anyway at all. I plan on keeping this truck awhile, I usually hold onto my trucks 7-8 years. This is my 3rd Ford, and I've been happy...up until this POS. Besides the engine rattle on decelerations, and at times, acel as well.. I have also discovered it has a serious oil consumption issue. I couldn't agree more about their lack of urgency. I feel like at this point, they know DAM WELL that there is a serious problem with the 2018 5.0... and they are trying their best to skirt around it. This is extremely frustrating, and I'm very interested to see how this plays out. I 100% refuse to be stuck with a truck I'm not happy with. If there isn't a fix soon, I will look into a lemon law or buy back. There is no excuses for a $50,000+ truck to sound like absolute crap.
i agree .. this is a joke..the problem now is ford deems these noises normal so my dealer will not even look at my truck.. Ohio law states you have to have 3 repair chances before you can pursue a buy back...if ford wont make a attempt to repair how can i file a claim ..i believe ford did this to stop the buy back process..
The following users liked this post:
Truck22 (04-02-2019)
Old 04-02-2019, 07:54 PM
  #1027  
Member
 
Grishka25g's Avatar
 
Join Date: Mar 2019
Posts: 61
Likes: 0
Received 4 Likes on 4 Posts
Default

Originally Posted by Jfalat
i agree .. this is a joke..the problem now is ford deems these noises normal so my dealer will not even look at my truck.. Ohio law states you have to have 3 repair chances before you can pursue a buy back...if ford wont make a attempt to repair how can i file a claim ..i believe ford did this to stop the buy back process..
Most likley... has anyone contacted a class action attorney?
The following users liked this post:
Tomstowe2 (04-22-2019)
Old 04-02-2019, 08:08 PM
  #1028  
Senior Member
 
Threeper88's Avatar
 
Join Date: Mar 2018
Posts: 1,041
Received 355 Likes on 201 Posts
Default

Ford can’t possibly internally consider this normal. But if they truly don’t have a solution, are they really just gonna pump out 5.0’s for the remainder of the gen3 lifespan with this issue? If that's the case Fords reputation in the truck community is going straight down the toilet bowl. I would think they must be panicking behind closed doors. I keep waiting for this whole thing to come to a head.
Old 04-02-2019, 08:10 PM
  #1029  
Debt Consultant
 
Roofis's Avatar
 
Join Date: Dec 2011
Posts: 468
Received 372 Likes on 187 Posts

Default

Originally Posted by Grishka25g
Hold up, did you get your bumper to bumper extended or engine and trans extended. Or does bumper to bumper imply both. I have currently 36000 3 year body, 5 year 60000 engine and trans... what did you get an extension on exactly?
The warranty starts from the day you purchased the truck, but isn't relevant until after the 3 year mark. So essentially it is valid an additional 2 years or 75,000 total miles on the trucks odometer. It does have a $100 (if I remember correctly) deductible though.
Attached is a brochure that will give you some additional info.

Originally Posted by Jfalat
i did not decline it yet.. i was wondering if they are using this as a way of getting out of doing a buy back...for me personally i wont keep this truck longer then 3 years at this point so i have no use for the extra warranty...i know this may sound foolish but i am really mad about the lack of urgency to repair our trucks.i have owned many fords and my son has a 2011 with the 5.0...the engine is quite and no rattles or chirps..as i stated in some other posts i would be happy if my engine only had a rattle,but it doesn't. if you guys only have the rattle consider your self lucky...i am truly embarrassed to drive my truck at this point.
I am not interested in a buyback, but I did mention that to the rep. He said that I can get the warranty and still submit a buyback, in fact he said "we can start the paperwork for the buyback right now. We don't even have to submit it yet, but it can be ready if you decide you want to go that route." I told him that I'm not at that point yet, but that was good to know.
Attached Files
File Type: pdf
Ford Extended Warranty.pdf (4.90 MB, 93 views)
The following users liked this post:
Jfalat (04-02-2019)
Old 04-02-2019, 08:24 PM
  #1030  
Senior Member
 
Jfalat's Avatar
 
Join Date: Feb 2019
Location: Brimfield OH
Posts: 477
Received 101 Likes on 80 Posts
Default

Originally Posted by Roofis
The warranty starts from the day you purchased the truck, but isn't relevant until after the 3 year mark. So essentially it is valid an additional 2 years or 75,000 total miles on the trucks odometer. It does have a $100 (if I remember correctly) deductible though.
Attached is a brochure that will give you some additional info.


I am not interested in a buyback, but I did mention that to the rep. He said that I can get the warranty and still submit a buyback, in fact he said "we can start the paperwork for the buyback right now. We don't even have to submit it yet, but it can be ready if you decide you want to go that route." I told him that I'm not at that point yet, but that was good to know.
i commend you for your patients...i would have all ready went for the buy back if i where you..but for me and others on here we wont get that opportunity if the dealer refuses to even attempt a repair.. not really sure how that is even legal.
The following users liked this post:
Roofis (04-02-2019)


Quick Reply: 2018 5.0L - Engine Rattle Noise On Deceleration And/Or Acceleration ***TSB 18-2354***



All times are GMT -4. The time now is 04:23 AM.