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2015 Sync 2 update errors immediately

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Old Mar 22, 2023 | 06:40 PM
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Question 2015 Sync 2 update errors immediately

Have been trying to update my Sync 2 for 3 days so I can update Maps. Have tried downloading on multiple computers, used multiple USB drives, called Ford multiple times. Continue to get LST_ERR04 within about 30 seconds of inserting the USB drive. Vehicle was built in Canada but Ford says the software in all US.
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Old Mar 23, 2023 | 09:18 AM
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What does the USB have to do with updating maps? My 2015 uses a SIM card for maps that you have to buy. I’m on version 13 now I believe. I buy a new card every couple of years.
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Old Mar 23, 2023 | 02:12 PM
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No, I can't even get to try to update the Maps without updating the Sync 2. Thanks.
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Old Mar 23, 2023 | 02:24 PM
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Can you post a screenshot of your USB drive layout with the update install files?
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Old Mar 23, 2023 | 08:56 PM
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