Ecoboost Question
#11
I am not sure if I would want the dealer, to be doing a field-strip on my new engine, just for a very limited run of a slightly different weight motor oil; especially in these cooler winter weather conditions???
Having said that, I feel the issue is moot; you could 'demand' all you want, but I doubt they would even consider the request.
Having said that, I feel the issue is moot; you could 'demand' all you want, but I doubt they would even consider the request.
#12
Recently Upgraded
Rule #1: Don't panic. OK, the dealer used the wrong oil & filter. This is not going to be a big deal for a short run -- there is still oil in the engine and a filter there, it's just not the recommended weight oil and the new filter (probably 5 micron). You could probably run that oil and filter for years without any ill effects. Probably. But towing 3 tons makes it slightly less probable, and of course if you did have a lubrication failure Ford would point to that as the likely cause. But your engine isn't going to shell itself on the drive back to the dealer to have them fix their mistake.
You know it was done wrong, and the dealer has an obligation to fix it. They need to do another oil change, this time with the proper oil and filter. Certainly before you tow for any substantial distance. If they balk, call Ford and tell them about it.
You know it was done wrong, and the dealer has an obligation to fix it. They need to do another oil change, this time with the proper oil and filter. Certainly before you tow for any substantial distance. If they balk, call Ford and tell them about it.
#13
Of course you should be pissed! You paid some one to do a simple job correctly and they messed it up! It would seem that if the company has any sort of integrity the least they should do is ask you to come back so they could make good on their mistake. I hope it works out for you!
#14
Senior Member
It appears you have a reading disability. What I said was before the OP said he only ran it a mile. If the OP had ran the truck pulling 6000 lbs between Salt Lake city and Denver and THEN found out he had the wrong weight in his truck he could very well demand a a full inspection given the manual says in BLACK and WHITE that running the wrong oil puts your ENGINE AND WARRANTY at risk. Their is not a judge in America that would not side with the OP in finding out if any engine damage had occurred, and then made whole again.
Nope.
No reading disabilites here.
#15
The FL-500-S Filter was used. The owners manual came with an "add-on" technical document that specified the FL-2055 as the filter to be used. When I pointed this out to the service manager he clamed that the FL-2055 was the old filter and the FL-500_S was the new one replacing it.
I will be towing a 6000# travel trailer this weekend from Ohio to the Bristol Nacar race. Will the 5W20 oil have any adverse effect on the engine?
I will be towing a 6000# travel trailer this weekend from Ohio to the Bristol Nacar race. Will the 5W20 oil have any adverse effect on the engine?
So TeleMan---What happened with the talk with the dealer? ?????????????????
#17
I would not worry about engine damage. There is very little difference between the two oils at operating temperatures. The ecoboost has a thermostatically controlled oil cooler to keep the oil at normal operating temperature around 212 degrees.
It is a personal opinion based on the following. http://www.bobistheoilguy.com/cms/in...id=80&Itemid=1
I would have them change it because you paid for a service, you got the money right, they should get the oil right.
It is a personal opinion based on the following. http://www.bobistheoilguy.com/cms/in...id=80&Itemid=1
I would have them change it because you paid for a service, you got the money right, they should get the oil right.
#18
Go Blue
Join Date: Mar 2011
Location: Hudsonville, MI
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I would not worry about engine damage. There is very little difference between the two oils at operating temperatures. The ecoboost has a thermostatically controlled oil cooler to keep the oil at normal operating temperature around 212 degrees.
It is a personal opinion based on the following. http://www.bobistheoilguy.com/cms/in...id=80&Itemid=1
I would have them change it because you paid for a service, you got the money right, they should get the oil right.
It is a personal opinion based on the following. http://www.bobistheoilguy.com/cms/in...id=80&Itemid=1
I would have them change it because you paid for a service, you got the money right, they should get the oil right.
#19
Senior Member
This is EXACTLY why I change oil at home! Engine gets exactly what the manufacturer recommends and torque wrenches are used where directed. Never a problem.
#20
Senior Member
I dont have an eco and I know if it was my truck I would take back to the dealer and have them correct the mistake. Its human error. Like others have said you didnt go long distance or run under load. You have oil in the truck and that is most important. I like the guy who said first dont panic. You have oil in the truck and thats a good thing. Im sure they will take care of you.