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Dealer didnt put enough oil in my 5., 5.5qt LOW!!!

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Old 04-16-2014, 08:47 PM
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Originally Posted by jgohlke
I disagree with the "it's your fault too" arguments. That's the dumbing down of America (and elsewhere too) that is going on these days. Saying "you should have checked their work" just gives the dumb and lazy a pass. If you are paying good money (to the dealer, no less), you should expect a decent job. You shouldn't have to follow around behind those idiots with a dipstick, some paper towels and your own torque wrench checking every fluid level and nut and bolt.
Dumbing down is not changing your own oil. How hard is it to take 30 minutes to do it yourself instead of relying on someone else who could care less about your vehicle? I work 60+ hours a week and I refuse to put my truck in someone else's hands!
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Old 04-16-2014, 08:55 PM
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Originally Posted by jgohlke
I disagree with the "it's your fault too" arguments. That's the dumbing down of America (and elsewhere too) that is going on these days. Saying "you should have checked their work" just gives the dumb and lazy a pass. If you are paying good money (to the dealer, no less), you should expect a decent job. You shouldn't have to follow around behind those idiots with a dipstick, some paper towels and your own torque wrench checking every fluid level and nut and bolt.
If your relying on the "dumb and lazy" to change your oil, and you dont check their work, then you must suffer the consequences.

I agree that they are professionals and should do a professional job but you should never rely on a kid who gets 10$/hr to do that stellar of a job.

It takes 30 seconds to check your oil. Not that big of a deal.
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Old 04-17-2014, 06:54 AM
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I don't disagree with you guys in general, but there are lots of valid reasons why changing your own oil isn't an option for some folks. Everybody on the forum isn't 25, male, in perfect health with the skills, knowledge, tools and place to perform their own maintenance. I've maintained my own vehicles and done most of the house maint as well for my whole life. Turned 55 this year and I'll be honest with ya, crawling under the truck isn't as much fun as it used to be. It's not the getting down, it's the getting up and I'm blessed with pretty decent health for an old guy.

The goal is not to hire the dumb and lazy. Hopefully the companies that do will suffer the consequences. We had a new roof put on a couple of years ago. I know how to hammer a nail into a shingle, but I didn't want to do it a million times. At one point, I had a crew of guys on my roof that barely spoke English hammering away. I interviewed several companies and picked one that I thought would do a good job for the price. I took several days off from work to stay home and keep an eye on them. I was up on the roof a bunch with them walking around looking at their work. On our first rain, the roof leaked a little around the chimney. I called them and they came out and added a bunch of goop to the flashing. Nobody is perfect and what's important is how the company handles their customer issues. At no point did I think "I should have roofed the house myself". It just isn't a realistic option.

Changing your own oil is always worthwhile, if it works for you. It isn't an option for every truck owner. I do agree that a prudent customer will ask to see the dipstick. That's a great plan for changing the oil. If I get a new head gasket, I'm not hanging around the garage watching them torque the heads down. Sometimes you just have to take your best shot and be happy about it.

Companies need to be held responsible for their work. Blaming the truck owner for a bad oil change at the dealer lets the dealer off the hook. I think we need to focus the blame on the guy that did the work. It is his fault and no one else's.

As a side note, their excuse that they under filled his 5.0 because they thought it was a EB is pure BS. Oil capacity on the EB motor is 6.2 quarts.
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Old 04-17-2014, 07:37 AM
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You had your oil changed 3 1/2 months ago and haven't checked the oil level since then? Even after you had a poor running, sluggish noisy engine. You continued to drive it that way for 2 - 3 more weeks as it progressively got worse and still didn't check the oil?

Last edited by Ford850; 04-17-2014 at 08:37 AM.
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Old 04-17-2014, 07:43 AM
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Originally Posted by jgohlke
I don't disagree with you guys in general, but there are lots of valid reasons why changing your own oil isn't an option for some folks. Everybody on the forum isn't 25, male, in perfect health with the skills, knowledge, tools and place to perform their own maintenance. I've maintained my own vehicles and done most of the house maint as well for my whole life. Turned 55 this year and I'll be honest with ya, crawling under the truck isn't as much fun as it used to be. It's not the getting down, it's the getting up and I'm blessed with pretty decent health for an old guy.

The goal is not to hire the dumb and lazy. Hopefully the companies that do will suffer the consequences. We had a new roof put on a couple of years ago. I know how to hammer a nail into a shingle, but I didn't want to do it a million times. At one point, I had a crew of guys on my roof that barely spoke English hammering away. I interviewed several companies and picked one that I thought would do a good job for the price. I took several days off from work to stay home and keep an eye on them. I was up on the roof a bunch with them walking around looking at their work. On our first rain, the roof leaked a little around the chimney. I called them and they came out and added a bunch of goop to the flashing. Nobody is perfect and what's important is how the company handles their customer issues. At no point did I think "I should have roofed the house myself". It just isn't a realistic option.

Changing your own oil is always worthwhile, if it works for you. It isn't an option for every truck owner. I do agree that a prudent customer will ask to see the dipstick. That's a great plan for changing the oil. If I get a new head gasket, I'm not hanging around the garage watching them torque the heads down. Sometimes you just have to take your best shot and be happy about it.

Companies need to be held responsible for their work. Blaming the truck owner for a bad oil change at the dealer lets the dealer off the hook. I think we need to focus the blame on the guy that did the work. It is his fault and no one else's.

As a side note, their excuse that they under filled his 5.0 because they thought it was a EB is pure BS. Oil capacity on the EB motor is 6.2 quarts.
Hi.

I generally agree, except for one thing. Re-read the initial post. The owner drove the truck in this condition for a couple weeks or more. Regardless of what the initial fill was, these trucks do tend to use oil. Checking same is the owner's responsibility.

For that indiscretion, he now owns this issue, in my view.

No one is that busy. No one. OP - I have to question yer priorities - yer truck is a huge investment, and yer primary mode of transport to work. It follows that you'd make the time to ensure it's not going to fail you.

Driving a vehicle with 2.5-3 quarts low may or may not be immediately fatal. But at some point, if you keep driving it, it will be. And if it was indeed that low since 12/31/2013, and was just remedied now .... I'd be concerned that oil starvation occurred more than once during that time.

Bottom line? Take responsibility for yer own actions. A character trait that in today's society is becoming extinct.

Sorry, OP. You have my sincere well-wishes that yer truck survived, but this one is clearly on you.

I would fully document the entire chain of events in case it's needed later to obtain a reman engine. Log it with Ford.

good luck
MGD

Last edited by MGD; 04-17-2014 at 07:49 AM. Reason: added stuff
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Old 04-17-2014, 08:03 AM
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I always let the dealer change the oil because they do the tire rotation at the same time. They charge 39.99 to change the oil and rotate the tires, and even throw in a car wash. Materials would cost me atleast $25 if I were to do it, and I am sure not going to jack up the truck and rotate the tries to save $14.
For you DYI oil change guys, do you also rotate your own tires?
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Old 04-17-2014, 09:50 AM
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yes, because some of those idiots like to put the impact wrench to the lugs and let 'er rip ... and they don't tighten them down correctly, which can lead to warped rotors etc. plus finding out they tightened your lugs to 500ft/lb when you are on the side of the road trying to swap a spare isn't the best time to discover the problem

I agree some stuff you take the mechanics word, ie; the head bolts example above - but i take responsibility for the vehicle i depend on ... if a tire falls off at 80mph who suffers? if the engine is damaged or craps out early due to low oil who suffers? yeah you might be able to go back and spend a few years paying an attorney to go after the dealer, but i'd rather spend a few seconds and make sure my truck is safe and dependable.

(years ago i had a company car that was serviced by our garage ... heard a rattling one day in the front/pax side ... popped the hubcap, and 3 of 5 lugnuts were totally off just rolling around inside. Lesson learned - i'd hate for a front tire to fall off at interstate speeds)
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Old 04-17-2014, 10:04 AM
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Ecoboost takes 6 qts.. Just sayin'
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Old 04-17-2014, 10:32 AM
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Originally Posted by ztman
For you DIY oil change guys, do you also rotate your own tires?
Absolutely yes I do. Just as said above, I don't trust that they will torque the lugs correctly and in the correct order. If they don't, it can lead to many other issues down the road. If they do it wrong, you are going to have to go redo it anyway, so I'll just do it myself.

I change the oil in mine and rotate the tires every 6k miles regardless of what the oil change monitor says. I can do it all in about an hour and have the piece of mind knowing I tightened everything correctly, I used the proper weight and amount of oil, and the Fumoto drain valve would probably confuse the hell out of some punk at the dealer anyway

And yes the EB does take 6qts to change. It doesn't sound like the 2nd dealer knew what they were talking about either. Hopefully they aren't under filling the EB's ???
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Old 04-17-2014, 10:36 AM
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Originally Posted by ztman
For you DYI oil change guys, do you also rotate your own tires?
No, I change my oil, then take it to discount tire where they do it for free. lol
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