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Old 08-13-2013, 10:50 AM
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I have ordered my Intake and AMP steps from there. Everything went perfect, got better than the best price I could find elsewhere and shipping was VERY fast! Sorry you had a bad order. It just may be a simple mistake by someone. I surely won't have a problem ordering from them again!!
Wayne
Old 08-13-2013, 12:34 PM
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I got my replacement clips for my CoverKing Mesh Seat covers on Friday of last week. I honestly didn't really expect to get them even though I was told they were being sent out. Not only that but I figured I'd only get one side of the one I broke but they sent two complete clips.

Needless to say I'm very happy with AutoAnything and CoverKing. I'm sorry the OP is having a rough go of it with them and I hope that it gets resolved for him. The few times I've spoken to AJ he has been nothing but helpful. It's definitely odd that someone hung up on you.
Old 08-13-2013, 01:37 PM
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Roger,
You are going to have an Agent contact you very shortly with a solution we came up with that I am pretty sure you will be happy with. Again I apologize on Coverkings behalf on the crazy delay and hoops they had you jump though, this is not like them at all and am sure something just got lost or disorganized on their side, either way we are going to do whatever it takes to make sure you are happy with the purchase. Let me know if you have questions with this order or any future ones.
AJ
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Old 08-13-2013, 01:54 PM
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Originally Posted by AJ@AutoAnything
Roger,
You are going to have an Agent contact you very shortly with a solution we came up with that I am pretty sure you will be happy with. Again I apologize on Coverkings behalf on the crazy delay and hoops they had you jump though, this is not like them at all and am sure something just got lost or disorganized on their side, either way we are going to do whatever it takes to make sure you are happy with the purchase. Let me know if you have questions with this order or any future ones.
AJ

Your the man AJ. BTW, I got the Colgan mirror covers for the Wifey's Mustang. They fit great, and will do what I need of them. Thanks again for the great deal brother.
Old 08-14-2013, 09:38 AM
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Originally Posted by AJ@AutoAnything
Roger,
You are going to have an Agent contact you very shortly with a solution we came up with that I am pretty sure you will be happy with. Again I apologize on Coverkings behalf on the crazy delay and hoops they had you jump though, this is not like them at all and am sure something just got lost or disorganized on their side, either way we are going to do whatever it takes to make sure you are happy with the purchase. Let me know if you have questions with this order or any future ones.
AJ
Thanks, AJ.
I replied to an email from one of your customer representatives, supplying once again photos of the headrests and seats and the door sticker.

To be fair however, I think the blame can be apportioned. It wasn't just Covercraft making me jump through hoops to get what I paid for. Repeated requests to AutoAnything went nowhere until I called Covercraft myself.

Alls well that ends well, so I'm still hopeful of receiving my complete order, and will report back here when that happens.
Old 08-14-2013, 10:04 AM
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Gotcha, I can clearly see that now. I will keep an eye on your order but please keep us updated with the status of this situation. If you need anything please do not hesitate to PM me or post a question on the thread.
AJ
[MENTION=60404]Wanted33[/MENTION], Glad you got the mirror covers on the mustang! Let me know if you need anything else.
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Old 08-26-2013, 10:23 AM
  #27  
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Here we are - another 2 weeks on and still no response beyond "we'll get right back to you" ....

I'm still waiting for that solution I'm "going to be pretty happy with". Lightning, it ain't.
Old 08-26-2013, 11:02 AM
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Originally Posted by Roget
Here we are - another 2 weeks on and still no response beyond "we'll get right back to you" ....

I'm still waiting for that solution I'm "going to be pretty happy with". Lightning, it ain't.
Are you not able to get your money back? Report a non receipt of merchandise via your credit card company and file a claim. Then report your experience to anyone thst will listen.

Richard
Old 09-10-2013, 12:00 PM
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That is the route I am now taking. After all the promises from AJ and AutoAnything I have recieved exactly zero in action. No emails, no phone calls and of course ... no correct covers.

My advice to anyone ordering from these people is to look in the mirror first and ask yourself if you feel lucky.
Old 09-10-2013, 12:48 PM
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Wow, this thread started 1 Aug and the OP is still waiting for some sort of resolution.


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