Livoniabob

In my case she gets the cabin temperature she wants,, I get to adjusted my body temperature via the seat and steering wheel.

DraKhen99

What, dual-zone climate control doesn't work for ya? My wife likes it warmer than I do, so often I'll have my side set to 68 and her side at 73, and I'll run the seat heater and cooler off and on to prevent my back from aching on longer trips.

-John

AZPlatinumEB

[QUOTE=phmkingston;4720652]I have refrained from responding, but without intending to offend anyone I will explain my brief (perhaps too brief) post yesterday. I own a 2016 Lariat Supercab. I have previously posted that I am happy with the seat heating (used on many cold days in February). I enjoy my truck (traded a 2013) and overall very impressed with the quality. I admit I have only briefly tried the seat cooling (2 or 3 times for an hour each), they work. Bottom definitely cooler than the back, but personally not sure I want more cooling in either area. I respect that others may not feel the same way, and of course many live in hotter parts of the world. I frequent this forum at least weekly and I enjoy reading the experience, questions and ideas from other members. I am indeed amazed at how many have posted on this thread and to be perfectly honest I did become confused as to the direction it took. Trying to convince Ford that their product is flawed is a valiant and important task, but that has not what this thread has become. My interpretation of what has happened is that Tim and another member (sorry I can not recall his name, and correct me if I am wrong but he seems to have gone silent) initially worked with Ford to address the seat cooling issue. When that fell apart, the thread became a forum for information, customer inquiry and feedback regarding Tim's product. I have nothing against Tim and free enterprise and in fact I applaud his effort in engineering a product designed to address a Ford product defect. BUT, if this forum allowed all merchandisers to use this forum for the purpose of advertising, notifying and responding to their customer inquiries, we would tune out quickly. This is not meant to be an affront on Tim and I understand that the evolution of this thread has likely not been by design., however it reached a point in my opinion that it needed to be identified. Sorry Tim if you feel my comments are hurtful or out of place. I encourage you to carry on, but we all need to respect the purpose of this forum. Just my opinion. I will not post further in this thread. Respectfully.[/QUOTE

Thanks for your thoughtful and more specific post. I was the other individual that approached Ford at high levels and were able to work directly with the Ford Seat Team regarding the failure of the 2015 seats to perform as advertise....AND created hot spot of potential danger in the process. We had many conference calls with the FORD TEAM and eventually had prototype versions of the TSB installed in our 2015s for evaluation and feedback.

They replaced the seats totally in mine (with the TSB installed before shipment....like a production install) and they installed the TSB into Tim's at the dealership. A Ford engineer..... a real one....came to our vehicles to ensure all was done right....and at first both versions did largely address the hotspot problem and appeared to improve the seat back cooling performance...... to some extent.

About that time, I suffered a heart attack and had a bypass surgery.... so I kinda sat back and continued to work behind the scenes, but Tim totally took the point on the rest of the story. His fix IS a a far more complete solution to the problem….one that FORD COULD have employed, had they chose to!

I remained quiet on the issue since I do NOT feel that Ford probably did what they should or could have in regards to a number of points..... seat damage from TSB, exhaust tube or treatment to owners at dealership…. for example. I follow the forum and still talk with Tim and Ford occasionally, but since I am not totally pleased with the resolution, I follow the advice from my Daddy….. “If you can’t say something nice, don’t say nothing at all!”

Believe me, I think we got more cooperation from Ford on this issue than the poor folks having REAL problems with, for example, the ACC problems……someone could actually get killed in that problem…..even after a recall, issues remain that could actually kill someone….go figure how THAT is happening. And, after bothTSBs, I still have the 5-4 downshift issue…..TSB #3!!??

I cannot understand how Ford did not bite the bullet and redesign the seat cooling for the 2017 at least, but it seems like they will not. That said, I too love my 2015 Platinum and have largely a great satisfaction with my vehicle. Others have had far more issues….. I understand that…..but for me I am a happy camper with some reservations….and NO vehicle is 100% problem free!

This is a good communications forum with only a minimum of rant and angst…..I salute my fellow members and assure you I will remain a positive individual….. and would gladly work again with Ford like Tim and I did to ensure that the problem was paced clearly at the door of the right folks to address it….. after that,it is up to them to do the right thing…..or not…. AZPLAT

mjbenedict

Option 3: stop reading/replying to this thread if you have YOUR solution.

mjbenedict

Way back at the beginning of this thread I posted thermal images of my seats. After 10 minutes the seat back was actually hotter than before I started.
People just expect more from paying 60K+ for a vehicle.
The combination of that, my rattling moonroof, and the trailer brake controller that burned up one day (just smoke, no flames) makes me somewhat regret switching from Dodge. My 2010 dodge had great cooling seats BTW, too much as a matter of fact.
The Ford seat "fix" works OK, but not what I expect from the best truck company out there. We'll see if the new TBC remains smoke free. Waiting to take back to dealer for rattling moonroof. I've had my Ford in service more than the 5 years I owned my last Dodge (just regular maintenance) and I haven't had it for a year yet.
Still like that eco boost engine though so regret is mixed.

JM15KR

AZPLAT,

Good to see you on the thread. I hope you have recovered well from your surgery!

AZPlatinumEB

Thanks back at you. I was soooo lucky and my heart is back to 110% of what it was before my heart attack..... the single bypass cleared a blockage in the LAD (Widowmaker artery) that was too close to the heart to stint....but all is great now... lost 15 lbs. and went through 36 cardio rehab sessions to actually get back to being buff again..... all in all a great result.

I know you are one of the folks with ACC issues and the seat issue pales in comparison with that..... but hopefully a REAL fix will come out to address the false bogey issues that cause the sudden slamming of the binders at 70 mph....

Too bad Ford could not put a little workgroup together with select owners for that issue with you or others..... it was a good model for addressing problems in the field directly with engineers that actually CAN address the root problem(s)... never any guarantees, but more likely than dealer techs and CSM putting bandages on a serious wound.....smile....

AZPLAT

digitaltrucker

My guess, there will be a fix, just on a newer model? Ford could care less, in my opinion, about any past model issue, that is not life threatening.

JM15KR

Thanks. The ACC is still a big issue, yes. The recall has made the braking not as severe. However, what really makes me hot, is that the ACC was why I really wanted the F150. I was not a die hard fan of any brand. I really really want to love this truck but I cannot.

The way Ford has handled the cooled seat issue makes me loose a lot of faith in the fact that they will continue to solve the cooled seat problem, which would help cool me off some, but it was the way they rolled out the TSB. It really makes me question their ethics.

I think a group think tank of owners and real engineers (sad that I have to make that distinction) might be able to come up with a solution. I hope other CSMs are better but the ones at my dealership never believe me. That has forced me into buying dash cameras x3 (looking out front windshield, dash board, and back window) and thermal camera to prove seat issue and steering wheel issue. Then when I watch the video footage following the dealer "looking" at my truck they never test drive it in a way that would cause it to act up. I hear on the cameras them saying no codes (well the stupid truck thinks it is doing right when it is actually doing wrong). UHG! Makes me want to pull my hair out.

I know vehicles are bound to have issues. I want them fixed. I have just had a laundry list of issues combined with a dealership that doesn't want to try to solve the problem coupled with a manufacture that won't acknowledge issues.

Sorry for the rant...I try to refrain from talking about my truck issues because it has been a fight that is still going and has been going on for almost 8months now.

AZPlatinumEB

Thanks Jason.... I DO feel your pain on the ACC issue.... Ford Customer Service is lacking in a couple of areas and I tried to use our upper level contacts to discuss my observations in a most constructive way.... although I was assured I would be contacted.....crickets!!!! That is part of the reason I went kinda silent since it seemed we were only talking to each other.... Ford monitors the forum but as to really listening..... not sure they really DO!!! Social media like the forum could be such a dramatic positive improvement in customer relations..... but it seems they just don't GET it at Ford upper levels as to how to take full advantage of that channel...oh well...


Us "little people" can do a lot of good exchanging our experiences on the Forum.... good and bad.... and I will NOT bash Ford....just with they were more willing to walk the walk!!!