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Terrible Servcie from Olympus Offroad

Old 12-28-2013, 07:32 PM
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Daniel,

When can I expect a response to the email you asked me to send you regarding my order?
Old 12-28-2013, 07:52 PM
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Originally Posted by Kamison
Daniel,

When can I expect a response to the email you asked me to send you regarding my order?
We will be back in the office on Monday. I will make sure that someone gets with you first thing. We have been out of the office since tuesday.

Last edited by Olympus_Offroad; 12-28-2013 at 09:11 PM.
Old 12-28-2013, 08:10 PM
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Email responded to....
Old 12-30-2013, 09:32 AM
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I placed my order on 23Dec13 and I received an email this morning from Daniel with my shipping info. item went out 28dec13 from Hong Kong. With the 3-5 day shipping it should technically arrive this week.

Daniel,
You stated that the Rock Light issue was resolved and were now being shipped with orders as they should have been. Is that the same for my shipment that happened just the other day?
Old 12-31-2013, 09:16 AM
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Originally Posted by Kamison
I placed my order on 23Dec13 and I received an email this morning from Daniel with my shipping info. item went out 28dec13 from Hong Kong. With the 3-5 day shipping it should technically arrive this week.

Daniel,
You stated that the Rock Light issue was resolved and were now being shipped with orders as they should have been. Is that the same for my shipment that happened just the other day?

We were out of the office all last week. Rock lights are in stock. They have been for 3 weeks. Please PM me or email with questions.
Old 12-31-2013, 04:25 PM
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well my package arrived today about 20 minutes ago. upon inspection of the lights, they seem very sturdy so im pretty impressed! Thanks Daniel, big help from you sir. now i just gotta figure out how to wire these things since im completely moronic when it comes to this stuff. gonna see if i can patch them into my trailer plug so they come on when i put the truck in reverse.
Old 12-31-2013, 11:01 PM
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Originally Posted by Kamison
well my package arrived today about 20 minutes ago. upon inspection of the lights, they seem very sturdy so im pretty impressed! Thanks Daniel, big help from you sir. now i just gotta figure out how to wire these things since im completely moronic when it comes to this stuff. gonna see if i can patch them into my trailer plug so they come on when i put the truck in reverse.
Marketing manager is working on manuals ect right now... will be included with light soon.

on the harness simply wire the two reds to positive and the two black to negative and you are good to go. The red coming off the switch needs to go to a "switched power supply" or else the switch light will stay on all the time.

hook up the other side to the lights and you are good to go.
Old 01-24-2014, 12:58 PM
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Originally Posted by Olympus_Offroad
It is posted on the website that the rock light have been slow going. We have finally caught up on all orders for rock lights and you should have your next week as I mentioned to you on pirate.
Well still have not received the rock lights, I guess they will never be sent and now I wonder what the service will be if there ever is a problem with the light bar.

Last edited by grouseridge; 01-24-2014 at 01:03 PM.
Old 01-24-2014, 02:36 PM
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Originally Posted by grouseridge
Well still have not received the rock lights, I guess they will never be sent and now I wonder what the service will be if there ever is a problem with the light bar.
Not sure why you would not have received them. Please call us or contact us direct. We have no record and honestly... I dont know who you are by your screen name. Please contact us direct to discuss this and find out if they are lost in the mail or what the issue may be. Coming on here and flaming us is not really helpful as we dont know who you are nor do we know your situation or anything... so as stated... please contact us direct.
Old 01-24-2014, 04:25 PM
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Originally Posted by grouseridge
Well still have not received the rock lights, I guess they will never be sent and now I wonder what the service will be if there ever is a problem with the light bar.
Got an Email Finally!! Thank you sir!!!

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