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Why do dealers sell you the wrong truck?

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Old 02-19-2014, 11:27 PM
  #31  
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Originally Posted by sportster07
I don't get the huge deal of people scared to buy a 3/4 ton truck. I know quite a few guys who do regular hauling with half tons, some of which are totally unfit for the job. Instead of having the right truck, they buy half tons. An f250 can be had (gas that is) for not really that much more and will be much more approperiate and it won't be so hard on the truck. Half tons aren't work trucks, they're occasional toy haulers. You buy the right tools for the job so why fear buying the right truck?
In my particular case: I wanted to get the truck into my garage at home and I wanted to be able to drive it on the parking garage at work. The SuperDuty turning radius makes it tough in parking garages in Texas, I can't imagine trying to drive in the much tighter "classic city" garages (NY, Chicago, NOLA, etc.). I also use mine as a daily driver, and the HD Payload F150 I have (the worst riding of the F150 fleet) still rides MUCH better empty than the equivalent empty SuperDuty.
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Gladehound (03-23-2018)
Old 02-27-2014, 04:21 PM
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I hit 4 dealers looking for a truck in stock -- I wanted the 2013 incentives
3 of the four tried selling me what was in stock - I had must haves on my list - such as -
4wd xlt & up LOCKING Differential - 302 package - SHORT bed Super -
THe reason for the short bed -- IN NYS the long bed super puts me into commercial Plate which are not allowed on certain roads - Only 1 dealer knew that - & the others either played dumb or chose not to tell me till after the sale
One dealer insisted i didnt need a Locker so I suppose he's never driven a Pickup in snow or dirt roads ... many dealers had the rigs with 20" tires , which I didn't want to pay for now or later on --
Only 1 dealer went through the trouble to find out what I wanted and Found a truck equipped the way I wanted it in the color I wanted -- The only extra I paid for that I didnt want was the tailgate step -- that I actually like

I found its up to the Buyer to know his stuff - It took me a week just to figure out the trim packages --

Thats why this forum is so great ...

MHO



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Old 02-27-2014, 04:34 PM
  #33  
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Originally Posted by MS54
I hit 4 dealers looking for a truck in stock -- I wanted the 2013 incentives
3 of the four tried selling me what was in stock - I had must haves on my list - such as -
4wd xlt & up LOCKING Differential - 302 package - SHORT bed Super -
THe reason for the short bed -- IN NYS the long bed super puts me into commercial Plate which are not allowed on certain roads - Only 1 dealer knew that - & the others either played dumb or chose not to tell me till after the sale
One dealer insisted i didnt need a Locker so I suppose he's never driven a Pickup in snow or dirt roads ... many dealers had the rigs with 20" tires , which I didn't want to pay for now or later on --
Only 1 dealer went through the trouble to find out what I wanted and Found a truck equipped the way I wanted it in the color I wanted -- The only extra I paid for that I didnt want was the tailgate step -- that I actually like

I found its up to the Buyer to know his stuff - It took me a week just to figure out the trim packages --

Thats why this forum is so great ...

MHO



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Oh...Ya...there are more opinions on this forum than there are squirrels in trees. Consider the source, look at the big picture and try the different models. Take the truck for a test drive and tow your trailer, or try it out off road. Most sales personnel that I have ever dealt with knew far less than I did when it came to features and functions of the vehicles. Get the information from different sources, magazines, forums, internet and dealers. Then buy what YOU believe to be the right vehicle. Its pretty easy actually.
Old 02-27-2014, 06:15 PM
  #34  
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I, most definitely, believe the salesperson should be directing you to the right truck with the right options that you need. It should be expected that they know their stuff. When I was looking for my truck I knew I wanted to pull a trailer and have 4x4. That's what I knew walking in the door. I was then taught, by my salesperson and my own reading, about locking differential, gear ratio, etc. People may say I was ignorant but I like to tell myself I was like about 90% of people looking to buy their first truck. If I wasn't serviced by knowledgable individuals, I may have had a big mistake sitting in my driveway right now. In fact, I even brought an ad from another dealer advertising a truck like my trim line for significantly less than they quoted me. They dissected it for a GOOD amount of time and then realized what had happened was that dealership mistakenly ordered a bunch of trucks without the locking differential and were selling at a loss to get them off their lot.

I have nothing but appreciation for the people at my local dealership.
Old 03-05-2014, 01:48 PM
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Originally Posted by A7B2FX4
There's a thread on the forum today where a person bought a lower capacity GVW F150 thinking he could haul 3100# in the bed. How does this happen? Same with the people who buy a F150 thinking it will tow a 40' 5th wheel. Doesn't the dealership try to upsell the proper F150 for the job or is the customer just blind to the facts? Does the dealership not make as much money if the truck is ordered?
When you bought yours did the sales team try to actually get you the proper truck for towing? Was there any MAX TOW or HD payloads available on the lot? Seems there is an epidemic of folks out there with trucks totally unsuited for hauling/towing what the people want them for.
I had the OTHER problem.

Several years ago I had an under powered Chevy 1500 and was told by a shyster salesman that it would tow a 30 foot camper 8500#...
Tried it a couple of trips before I traded it on a F-250 PSD.
The PSD would tow anything I hitched it up too.
Lately, I've traded the Diesel for an EchoBoost with Max Tow and HD package. It will tow my trailer.
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Gladehound (03-23-2018)
Old 03-05-2014, 02:38 PM
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Buying a vehicle is like buying anything else - if the consumer doesn't ensure they know what they are buying and whether it fits their needs, they'll possibly end up with something that doesn't fit their needs - whether a truck, a car, a TV, a house...

Too many are lazy, ill-informed, and trust commissioned salespeople too much.

When I bought my F-150, my salesperson suggested I try the SCrew (I wanted an SCab). He told me it wasn't because he had one on the lot that fit the bill, but he wanted me to experience the suicide doors in my garage trying to get things out of the back seat, vs. the full-sized doors on the SCrew. I did (his gas), and told him that while I see the advantage, I can't open them all the way anyway and therefore would be unloading regardless outside - and I don't want to give up a foot of bed. He said no problem, and got my truck from 170 miles away. Didn't blink. He's also hand picked by the owner to deal with me, for a reason.
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Elkhunter2 (03-05-2014)
Old 03-05-2014, 03:00 PM
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I have yet to meet a salesman that new enough about each of the models on the lot to truely advise as to technical aspects of each and the possible options. However, with that being said I have had salemen try to sell me a car that I asked specific questions about and he answered them in an affirming way, in which later I found out he had his head up his ***** and actually told me the wrong thing. I have also had saleman try to push me in to purchasing the model I want from their stock vs getting me the vehical I am asking for. I was never able to confirm one statement I was given when I bought my 2006 Freestar van. I bought it in the ned of January beginning of February and was told that I could not order one as they had stopped making them in June or something and that no further orders were being taken. They found what I wanted with a few more bells and wistle then I wanted at the time (power sliding doors) but I came to love the power doors. The long and short is some salesmen are there to make a buck anyway they can and they will tell you what you want to hear. If you have not done your research then you will eventually end up on the short end. I looked at Ford, Chevy and Chyrsler miniv vans for over 6 months before I purchased and I knew much more then my salesman, and along the way I even had salesmen tell me I knew more about the van then they ever did. Most buyer just want to get the car they want at the best price they can (or think they can get)so few salesman ever learn there product complete. If you are looking for a truck then find a dealer that either specializes in trucks or has salesman specifically for their truck lines. Most likely you will not get the best deal in town, but I but money you will get the right deal on the right truck for you.
Old 03-05-2014, 06:36 PM
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been looking at 2013 and 2014 F150 to tow small travel trailer 5800lbs most salesman did not know the difference a 3.73 rear end vs 3.55 makes in towing capacity. all they wanted to talk about was gas mileage
Old 03-05-2014, 09:51 PM
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Originally Posted by Elkhunter2
been looking at 2013 and 2014 F150 to tow small travel trailer 5800lbs most salesman did not know the difference a 3.73 rear end vs 3.55 makes in towing capacity. all they wanted to talk about was gas mileage
Hmmm...interesting...did you explain to the salesperson the gas mileage will be effected by gear ratio and the weight being towed?
Old 03-06-2014, 09:49 AM
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I agree with some that the salesmen are often projecting themselves as 'experts' when that couldn't be farther from the truth. When I was in my search, I went to multiple dealers (both Ford and RAM) and was obsessively looking at yellow stickers inside the drivers door for payload capacity. Most of the salesmen swore to me that the payload number was what the truck could haul in the bed and did not include anything in the cab (even though the yellow sticker couldn't be more clear as to total weight of occupants AND cargo). All in all, they want to sell me the truck I'm looking at. I had a few rough encounters at select dealers during my search...

At the end of the day, I was the expert on what I wanted and I didn't budge until I found what I was looking for. the only 'concession' I made was 'settling' for the 6.5' bed - now I wouldn't have it any other way!


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