Originally Posted by pdolan
I had it in last week to get recall item addressed, exhaust manifold replaced and tow/haul and transmission looked at.
I dropped off Monday and picked up wednesday and they had only completed the exhaust manifold.
recall for door handles - they had to order a part and would be three days
tow/haul shifter - ordered part will cost 400, but not sure i am comfortable with this diagnosis considering i have never used the tow/haul
transmission - i asked him if they looked at it and my service rep said he didn't know they were supposed to. i said you left me a vm (i saved) that said you noticed a leak and the grinding as i reported. he said he might have had me mixed up with someone else. nice guy, but i think they are being sneaky. hate feeling this way, but i always get this sense when going through the dealer.
Did you try to get into contact with Ford directly to let them know what one of their certified dealers is trying to do?