What Ever Happend to SSI Review/Tune Thread.

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01-23-2014, 10:07 PM

#61

Rok

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Quote:

Originally Posted by budget rapta

I spoke with him on the phone twice already. He said it would be sent out the next day the last time i talked to him, and that his computer problem was almost finished. That was last week. How many times should i try and call the guy? How many more unanswered emails should i send him?

I understand your frustration. But please try and be patient. The computer was fixed but his i-cloud for backups of everyones files did not work as advertised. Everyone had to resubmit all the tunes they got from shawn. He needs to build the files back up and he is working on T5. You want the best and he will get you the best. You want T5 not T4 I am sure. Plus Shawn tunes way more vehicles than our F150's. Plus with the computer issues and the file issues he is backed up as business is booming. You wont b dissapointed. Plus he does have an life outside us! LOL

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01-23-2014, 10:11 PM

#62

bobkyle2

Meaner than Ymeski

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... No battles...

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01-23-2014, 10:11 PM

#63

Rio94gt

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Join Date: Dec 2012

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Quote:

Originally Posted by budget rapta

I can't say for sure but I bet your getting the new T5 when its ready. Rather than making you a T4 tune now and then a T5 in a few days he's just gonna get you the first-time. I know its frustrating. You payed money and would like your product. It will come. I payed for a Bell CAC in Novemeber and production hasn't started yet. Im waiting because I know when its ready it will be ready and not rushed and half added.

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01-23-2014, 10:23 PM

#64

Bow

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Join Date: Oct 2013

Location: Wyoming

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Quote:

Originally Posted by budget rapta

Have you opened a thread in the customer service section?

Just make sure you have all the needed info. when you email.

With his computer problems and now the T5 being sent out I'm sure he is rather busy.

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01-23-2014, 10:29 PM

#65

mrpositraction

FX4 SCrew TT'd V6

Join Date: May 2009

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Quote:

Originally Posted by bobkyle2

... No battles...

LOL

Picard brings a smile to my face everytime.

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01-23-2014, 10:30 PM

#66

mrpositraction

FX4 SCrew TT'd V6

Join Date: May 2009

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Here is a video of my snow and ice tune.

Sorry for the crappy video, shot from my Piece of crap Black Berry

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01-23-2014, 11:42 PM

#67

mrcmbenton

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Quote:

Originally Posted by taubr unit

Iv been seeing this more and more lately which sucks cause I want a SSI tune myself but if there customer service is this bad then I may go elsewhere. And I don't buy the whole "down computer" excuse either, I know he has a smart phone that he can email people even to say "sorry" and at least touch base. No time?... how about when he's on the ****ter? Lol. Either way this doesn't look good on his name.

Watch out, your tune might be the one that is created while hes in the ****ter. that's how busy he gets. I would hate to get a ****ty tune.

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01-24-2014, 12:36 AM

#68

budget rapta

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Quote:

Originally Posted by Rok

I understand all that.. but the least he can do is send a quick email or phone call to his paying customer with an update on the situation. I received an automated email from southern speed saying that my order was complete. It is definately not complete because i still dont have a tune!