There is a fix for the condensation build up in the intercooler!
#781
I've had the limp mode problem happen three times all at highway speed after a quick de-acceleration then into limp mode with flashing cel turn truck off problem goes away. I had the new deflector and reprogram done three weeks ago haven't noticed the problem reoccur.
#782
Race Red '12 XLT SCrew EB
To get this TSB done with the deflector and update does there have to be a code or does the dealer need to recreate the problem for Ford to authorize it? Mine went in today and I asked them to do the TSB. My wife picked it up and they didn't do anything for the above reasons. I called and argued with the service manager to no avail. If they won't do the TSB now I won't be waiting for it to happen again.
Sucks, because I love everything but this about the truck.
Sucks, because I love everything but this about the truck.
#783
Senior Member
To get this TSB done with the deflector and update does there have to be a code or does the dealer need to recreate the problem for Ford to authorize it? Mine went in today and I asked them to do the TSB. My wife picked it up and they didn't do anything for the above reasons. I called and argued with the service manager to no avail. If they won't do the TSB now I won't be waiting for it to happen again.
Sucks, because I love everything but this about the truck.
Sucks, because I love everything but this about the truck.
#786
I took my truck in this past weekend for warranty work, one of the problems was loss of power under acceleration. The dealer I use has tried to refuse to do work in the past, and now, because they can not recreate the problem.
I called them today and informed them of the new TSB and requested it be performed, we argued for a while and he went back saying he would talk to the tech.
If they do not perform it because they can not recreate the problem I will contact Ford corporate. I would recommend the same route if your dealer is hesitant to perform the TSB. Be diligent, document when you can, and don't stop pursuing it. They will eventually relent.
- Steiner
I called them today and informed them of the new TSB and requested it be performed, we argued for a while and he went back saying he would talk to the tech.
If they do not perform it because they can not recreate the problem I will contact Ford corporate. I would recommend the same route if your dealer is hesitant to perform the TSB. Be diligent, document when you can, and don't stop pursuing it. They will eventually relent.
- Steiner
#787
Senior Member
To get this TSB done with the deflector and update does there have to be a code or does the dealer need to recreate the problem for Ford to authorize it? Mine went in today and I asked them to do the TSB. My wife picked it up and they didn't do anything for the above reasons. I called and argued with the service manager to no avail. If they won't do the TSB now I won't be waiting for it to happen again.
Sucks, because I love everything but this about the truck.
Sucks, because I love everything but this about the truck.
IMO- If it ain't broke don't fix it ! But if you have had problems, then I would be rattling some cages ?
#788
Senior Member
Originally Posted by G2G
I took my truck in this past weekend for warranty work, one of the problems was loss of power under acceleration. The dealer I use has tried to refuse to do work in the past, and now, because they can not recreate the problem.
I called them today and informed them of the new TSB and requested it be performed, we argued for a while and he went back saying he would talk to the tech.
If they do not perform it because they can not recreate the problem I will contact Ford corporate. I would recommend the same route if your dealer is hesitant to perform the TSB. Be diligent, document when you can, and don't stop pursuing it. They will eventually relent.
- Steiner
I called them today and informed them of the new TSB and requested it be performed, we argued for a while and he went back saying he would talk to the tech.
If they do not perform it because they can not recreate the problem I will contact Ford corporate. I would recommend the same route if your dealer is hesitant to perform the TSB. Be diligent, document when you can, and don't stop pursuing it. They will eventually relent.
- Steiner
#789
To get this TSB done with the deflector and update does there have to be a code or does the dealer need to recreate the problem for Ford to authorize it? Mine went in today and I asked them to do the TSB. My wife picked it up and they didn't do anything for the above reasons. I called and argued with the service manager to no avail. If they won't do the TSB now I won't be waiting for it to happen again.
Sucks, because I love everything but this about the truck.
Sucks, because I love everything but this about the truck.
I have complained for months had a senior customer service handling my case.
Guess what 2 months ago Ford sent down a Intercooler at that time they only had a handful because the did not start manufacturing them at that time.
I love Ford and my dealer is great but like with any company you have to complain to get them to spend money.
#790
Call customer service up and complain, you will get it done
I have complained for months had a senior customer service handling my case.
Guess what 2 months ago Ford sent down a Intercooler at that time they only had a handful because the did not start manufacturing them at that time.
I love Ford and my dealer is great but like with any company you have to complain to get them to spend money.
I have complained for months had a senior customer service handling my case.
Guess what 2 months ago Ford sent down a Intercooler at that time they only had a handful because the did not start manufacturing them at that time.
I love Ford and my dealer is great but like with any company you have to complain to get them to spend money.
- Steiner