The first time my Eco blew up......
#361
Car Lover
Thanks for the support.
I just spoke to the service manager where the truck is now.
He said plug 4 disintegrated. As in missing. As in not even there.
Anybody ever heard of that?
What makes me mad is I've never touched a spark plug in this truck and I'm the one who's out a vehicle.
Leave tomorrow to go back to work so my updates will be short.
I just spoke to the service manager where the truck is now.
He said plug 4 disintegrated. As in missing. As in not even there.
Anybody ever heard of that?
What makes me mad is I've never touched a spark plug in this truck and I'm the one who's out a vehicle.
Leave tomorrow to go back to work so my updates will be short.
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GhostintheMachine (07-16-2013)
#362
Ford Customer Service
I'm in touch with the Ford Canada rep you are working with and we're seeing how we can get this concern resolved. I'll be in touch soon with more details.
Ashley
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GhostintheMachine (07-16-2013)
#364
Would be funny (not really) if the last tech forgot a plug in that cylinder when replacing the engine Hah. Nohting seems impossible at this point.
#365
Senior Member
It sounds like she worked out a deal with the original dealer or where you bought it thinking that is where you live. Ford and the dealer are two separate companies and both have to work out an arrangement for payment along with other negotiations. Ford cannot just tell the dealer to give you a truck, abd it is not very often that a dealership has an advantage over Ford. If they are giving you another truck then they have to find a truck like yours at a dealer, and then negotiate payment with that dealer. More then likely the dealership is using it as a bargaining chip to get more of the inventory he wants from Ford instead of the crappy vehicles that don't sell. If you knew how vehicles are bought from a manufacturer then you would understand what I am saying. Basically, in order for you to get a new truck from a dealer's inventory there is a lot of hoops to go through ev3n on Ford's part.
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GhostintheMachine (07-16-2013)
#367
Senior Member
Nice to see the ford rep is working for you on this. Reminds me of the 6.0 Diesel engine problem days.
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GhostintheMachine (07-16-2013)
#368
Wow...I'm just at a loss as to why Ford is continuing to drag this out. I can understand some red tape, as they are a big organization, but at some point there needs to be an executive decision made.
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GhostintheMachine (07-16-2013)
#369
#370
Senior Member
The following users liked this post:
GhostintheMachine (07-16-2013)