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2011 Ecoboost Timing Chain - Cam Phasers - Rattle at Startup

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Old 02-24-2017, 10:38 AM
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Default 2011 Ecoboost Timing Chain - Cam Phasers - Rattle at Startup

Well, Just took my 2011 Ecoboost into the dealer. Left it overnight to let them hear the rattle on startup. They called me this AM, said they heard it, and it needs all phasers and timing chain replaced to the tune of $4400.

when I bought it new, they said it came with a "lifetime power train warranty" and he said he'd have to get back to me when i informed him of that statement.

Charging me for a known defect. If they don't fix it, ill never buy another ford again. Always changed oil when recommended, always at the dealer. I took good care of this truck, and i was skeptical a 6 cly could do the work of an 8 cyl.

Ive had 3 chevys, all went over 200K, but they had different issues. I loved my truck up until this.
Old 02-24-2017, 10:43 AM
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Can understand your frustration. How many miles on the truck?
Old 02-24-2017, 10:47 AM
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120,800 looks like new.
Old 02-24-2017, 07:09 PM
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Lifetime power train warranty? Only heard of this in dodges.
Old 02-27-2017, 02:55 PM
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DENIED!

120K miles. Said I didnt change the oil enough. I went strictly by the Ford Reccomended Oil Life Monitor - I never EVER went over what the monitor told me. They said that is not what you are supposed to do, you need to get oil changed every 5000 miles.

I always changed my oil at the dealership and I did what they told me to do. He also told me i needed to change my antifreeze at 100K and did not, even though the manual says to change antifreeze at 150K.

A known defect on a first generation Ecoboost and Ford just said, oh well. Have fun.

These issues are going on all over, my non dealer mechanic has 2 F150 ecoboosts in now, one had the chain break and wont run. the other has the same issue as mine, at 100k and he changed his oil more often than the monitor.

Look out EB owners, change your oil by mileage or trade it in before 100k.
Old 02-27-2017, 05:13 PM
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I'd fight it. Don't give up
Old 02-27-2017, 06:43 PM
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I don't know who to fight? I know for sure I'm never buying a ford again. I also know 4 friends who bought a f150 because of mine. I will tell everyone I know not to buy one.

I'll get this fixed then trade it in on a different brand.
Old 02-27-2017, 07:28 PM
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What is the lifetime warranty you spoke of? I've never heard of it. What does it cover?

Get a ford rep involved. You can find them on here if you do some looking around. Find out who the regional rep is, you can call them too. Just some ideas.
Old 02-27-2017, 08:36 PM
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Lifetime warranty is most likely a dealer gimmick and not a Ford deal. They have a couple in my area that offer it. You have to have all recommended maintenance done at that said dealer or warranty is no good. They get your money by charging lots for normal maintenance and then denying the warranty if you have a major claim because one oil change was at 5100 miles and not the required 5000. I'm sure some folks get a major claim honored but they probably spent thousands in maintenance if they are at 100k+ miles. At 120k I bet Ford won't do anything for you especially if that warranty is 3rd party. I hope you get a positive response but I'm not holding my breath.
Old 03-01-2017, 02:31 PM
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Whats not a gimmick is a poor design on their timing chains for the last 15-20 years and making us pay for it.

What also is not a gimmick is I can buy any truck i want, and ill never buy another ford again.



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