13e03
10-11-2013, 05:37 PM
#1
Senior Member
Thread Starter
13e03
Well surprise, surprise. I've wondering why my truck eats gas at 70mph like a fat dude at an all you can buffet while my neighbors fx4 get's 20mpg going 75. I'm lucky to get 15 mpg on flat ground at 70. I drive like a grandma too. I logged onto https://support.ford.com/tools/account/home to check out the vehicle health report for my flex & saw a recall for my truck listed 13E03. Now this is a surprise since I haven't had a call or an email or anything. Additionally it's nice to know why I have soot all over my chrome exhaust tip right after washing my truck. Tried to schedule a service online (I hate waiting & I am in the middle of a huge project at work taking my 13 hours a day M-F) but got told there was an error & to call. I called my dealer just to be told bring it in & wait. Well that's not very convenient. I don't buy a truck that stickers for over 43,615 to have to bring it back for the second time in 6 months. The first time was when the sync microphone failed. I'm also not thrilled with not being able to schedule an appointment. Real nice customer service there. No letter, no call, & no way to schedule.... 
10-11-2013, 05:41 PM
#3
Senior Member
Thread Starter
This is the text I could find out about it online:
Ó Copyright 2013 Ford Motor Company
Michael A. Berardi Ford Motor Company
Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
July 25, 2013
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
AFFECTED VEHICLES
Certain 2013 model year F-150 vehicles equipped with a 3.5L GTDI engine built at Dearborn and
Kansas City Assembly Plants from April 2, 2013 through June 5, 2013. Affected vehicles are
identified in OASIS. In addition, for a list of vehicles assigned to your dealership, visit
https://web.fsavinlists.dealerconnection.com. This information will be available on July 25, 2013.
REASON FOR THIS EMISSION RECALL
In all of the affected vehicles, the Downstream Catalyst Monitor Sensor (DCMS) Onboard Diagnostics
test does not complete. While the DCMS test is running and not completing, the engine air-fuel
control may remain biased rich, which has a negative impact on emissions and fuel economy.
SERVICE ACTION
Before delivering any of the vehicles involved in this recall, dealers are to reprogram the Powertrain
Control Module (PCM) to the latest level using IDS release 85.02 or higher. This service must be
performed on all affected vehicles at no charge to the vehicle owner.
NOTE: The State of California and the Commonwealth of Massachusetts require the completion of
emission recall repairs prior to vehicle registration renewal. For vehicles registered in these states,
please provide the owner with a Vehicle Emission Recall Proof of Correction certificate after the
repair has been performed. These certificates may be obtained by contacting your regional office.
OWNER NOTIFICATION MAILING SCHEDULE
Owner Letters are expected to be mailed by September 20, 2013. Dealers should repair any affected
vehicles that arrive at their dealerships, whether or not the customer has received a letter.
Ó Copyright 2013 Ford Motor Company
PLEASE NOTE:
The sale of uncorrected new vehicles to customers could lead to penalties under applicable
state and Federal regulations. Correct all vehicles in your new vehicle inventory prior to
delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter
QUESTIONS & ASSISTANCE
Special Service Support Center (Dealer Assistance Only) 1-800-325-5621
Sincerely,
Michael A. Berardi
Ó Copyright 2013 Ford Motor Company
ATTACHMENT I
Page 1 of 2
DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
OASIS ACTIVATED?
Yes, OASIS will be activated on July 25, 2013.
FSA VIN LIST ACTIVATED?
Yes, FSA VIN list will be available through https://web.fsavinlists.dealerconnection.com on July 25,
2013. Owner names and addresses will be available by September 30, 2013.
NOTE: Your FSA VIN list may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the
Special Service Support Center to request approval prior to the repair of any related damage.
Requests for approval after completion of the repair will not be granted. Ford Motor Company
reserves the right to deny coverage for related damage in cases where the vehicle owner has not had
this recall performed on a timely basis.
Ó Copyright 2013 Ford Motor Company
ATTACHMENT I
Page 2 of 2
DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
ADDITIONAL LABOR TIME
• If a condition exists that requires additional labor to complete the repair, call the Special
Service Support Center to request approval prior to performing any additional labor.
Requests for approval after completion of the repair will not be granted.
• If you encounter aftermarket equipment or modifications to the vehicle which might prevent
the repair of the covered condition, call the Special Service Support Center.
OWNER REFUNDS
Refunds are not authorized for this program.
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
CLAIMS PREPARATION AND SUBMISSION
• Enter claims using Direct Warranty Entry (DWE).
• Refer to ACESII manual for claims preparation and submission information.
• Related damage must be claimed on a repair line that is separate from the repair line on
which the FSA is claimed. Related damage requires prior approval from the Special Service
Support Center.
• "MT" labor should be submitted on a separate repair line with the related damage flag
checked. "MT" labor requires prior approval from the Special Service Support Center.
Ó Copyright 2013 Ford Motor Company
ATTACHMENT II
Page 1 of 1
DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
LABOR ALLOWANCES
Description Labor Operation Labor Time
Reprogram the Powertrain Control Module (PCM) 13E03B 0.4 Hours
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
Ó Copyright 2013 Ford Motor Company
Michael A. Berardi Ford Motor Company
Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
July 25, 2013
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
AFFECTED VEHICLES
Certain 2013 model year F-150 vehicles equipped with a 3.5L GTDI engine built at Dearborn and
Kansas City Assembly Plants from April 2, 2013 through June 5, 2013. Affected vehicles are
identified in OASIS. In addition, for a list of vehicles assigned to your dealership, visit
https://web.fsavinlists.dealerconnection.com. This information will be available on July 25, 2013.
REASON FOR THIS EMISSION RECALL
In all of the affected vehicles, the Downstream Catalyst Monitor Sensor (DCMS) Onboard Diagnostics
test does not complete. While the DCMS test is running and not completing, the engine air-fuel
control may remain biased rich, which has a negative impact on emissions and fuel economy.
SERVICE ACTION
Before delivering any of the vehicles involved in this recall, dealers are to reprogram the Powertrain
Control Module (PCM) to the latest level using IDS release 85.02 or higher. This service must be
performed on all affected vehicles at no charge to the vehicle owner.
NOTE: The State of California and the Commonwealth of Massachusetts require the completion of
emission recall repairs prior to vehicle registration renewal. For vehicles registered in these states,
please provide the owner with a Vehicle Emission Recall Proof of Correction certificate after the
repair has been performed. These certificates may be obtained by contacting your regional office.
OWNER NOTIFICATION MAILING SCHEDULE
Owner Letters are expected to be mailed by September 20, 2013. Dealers should repair any affected
vehicles that arrive at their dealerships, whether or not the customer has received a letter.
Ó Copyright 2013 Ford Motor Company
PLEASE NOTE:
The sale of uncorrected new vehicles to customers could lead to penalties under applicable
state and Federal regulations. Correct all vehicles in your new vehicle inventory prior to
delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter
QUESTIONS & ASSISTANCE
Special Service Support Center (Dealer Assistance Only) 1-800-325-5621
Sincerely,
Michael A. Berardi
Ó Copyright 2013 Ford Motor Company
ATTACHMENT I
Page 1 of 2
DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
OASIS ACTIVATED?
Yes, OASIS will be activated on July 25, 2013.
FSA VIN LIST ACTIVATED?
Yes, FSA VIN list will be available through https://web.fsavinlists.dealerconnection.com on July 25,
2013. Owner names and addresses will be available by September 30, 2013.
NOTE: Your FSA VIN list may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the
Special Service Support Center to request approval prior to the repair of any related damage.
Requests for approval after completion of the repair will not be granted. Ford Motor Company
reserves the right to deny coverage for related damage in cases where the vehicle owner has not had
this recall performed on a timely basis.
Ó Copyright 2013 Ford Motor Company
ATTACHMENT I
Page 2 of 2
DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
ADDITIONAL LABOR TIME
• If a condition exists that requires additional labor to complete the repair, call the Special
Service Support Center to request approval prior to performing any additional labor.
Requests for approval after completion of the repair will not be granted.
• If you encounter aftermarket equipment or modifications to the vehicle which might prevent
the repair of the covered condition, call the Special Service Support Center.
OWNER REFUNDS
Refunds are not authorized for this program.
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
CLAIMS PREPARATION AND SUBMISSION
• Enter claims using Direct Warranty Entry (DWE).
• Refer to ACESII manual for claims preparation and submission information.
• Related damage must be claimed on a repair line that is separate from the repair line on
which the FSA is claimed. Related damage requires prior approval from the Special Service
Support Center.
• "MT" labor should be submitted on a separate repair line with the related damage flag
checked. "MT" labor requires prior approval from the Special Service Support Center.
Ó Copyright 2013 Ford Motor Company
ATTACHMENT II
Page 1 of 1
DELIVERY HOLD - Emission Recall 13E03
Certain 2013 Model Year F-150 Vehicles Equipped with a 3.5L GTDI Engine
Reprogram the Powertrain Control Module
LABOR ALLOWANCES
Description Labor Operation Labor Time
Reprogram the Powertrain Control Module (PCM) 13E03B 0.4 Hours
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
10-11-2013, 08:25 PM
#5
Senior Member
The following users liked this post:
Magnus1350 (10-11-2013)
10-11-2013, 08:45 PM
#6
It says owner's are to be mailed recall letters by Sept 20 they are probably running late on getting them out.
10-14-2013, 09:39 AM
#7
Ford Customer Service
Trending Topics
10-14-2013, 10:27 AM
#8
Senior Member
Thread Starter
10-14-2013, 09:07 PM
#9
Mine does the same, I did add about 5 lbs per tire on each corner with new tires but didnt think it would be THAT bad (even with the stock tires I only got 16-18 at 70-74). Now I gotta check this out as well......
Wes
Wes