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Rusted differential on a brand new truck???

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Old 04-16-2015, 10:59 AM
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GlS
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Default Rusted differential on a brand new truck???

Have been following a USA thread where a guy got his fixed after Ford intervened, repair looks fantastic. Called my dealer, told me it was normal.
Wow, rust on a brand new 2015 vehicle normal??? (Ya right totally normal).




2015 Ford F150 with 500 Kms, rust on differential.





2015 Ford F150 with 500 Kms, rust on differential.





2015 Ford F150 with 500 Kms, rust on differential.

Last edited by GlS; 04-19-2015 at 03:46 PM.
Old 04-16-2015, 11:02 AM
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Originally Posted by GlS

Have been following a USA thread where a guy got his fixed after Ford intervened, repair looks fantastic.
Called my dealer, told me this rust was normal( ya riiiight, totally normal). $73,000.00 for a truck, and rusted driveline is normal?????
Camera didn't do this rust justice, bright orange. Other driveline components show same rust. Just took delivery 04/04/2015.
Hi.

Eh?

Discussed. To death.

Current Options:

1. Ignore it.
2. Take it back and ask them to paint it.
3. Paint it yerself.
4. Return the truck and buy a chebbie.

You must have a chit dealer (and an even chittier camera) - what mine looks like, lol:






MGD

Last edited by MGD; 04-16-2015 at 11:05 AM.
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Old 04-16-2015, 11:12 AM
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GlS
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Default Hilarious

Your pic is the one in the USA that the dealer fixed the problem. (Not sure your that person though)
My post was put on a Canadian thread.
This has been discussed a lot in the USA not so much in Canada.

Last edited by GlS; 04-16-2015 at 11:24 AM. Reason: Adding info
Old 04-16-2015, 02:20 PM
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Originally Posted by GlS
...Called my dealer, told me this rust was normal( ya riiiight, totally normal). $73,000.00 for a truck, and rusted driveline is normal????? Camera didn't do this rust justice, bright orange. Other driveline components show same rust. Just took delivery 04/04/2015.


Allow me to congratulate you on your new truck, GlS. What's the current odometer reading? Please send it over; I'll see how to help.

Kwasi
Old 04-16-2015, 02:47 PM
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Originally Posted by FordServiceCA
Allow me to congratulate you on your new truck, GlS. What's the current odometer reading? Please send it over; I'll see how to help.

Kwasi
My truck was delivered with 75 km on it now has 458km two and a half weeks later.
Old 04-16-2015, 03:12 PM
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Originally Posted by GlS
... it now has 458km two and a half weeks later.
Thank you for the quick reply, GlS. Please PM your VIN, registered name on the vehicle, daytime phone number, and dealer info; I'll loop in your regional customer service manager.

Kwasi
Old 04-16-2015, 03:29 PM
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GlS
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Originally Posted by FordServiceCA
Thank you for the quick reply, GlS. Please PM your VIN, registered name on the vehicle, daytime phone number, and dealer info; I'll loop in your regional customer service manager.

Kwasi
Will get on that this evening as I'm at work right now.
By the way thanks very much for your attention Kwasi!
Old 04-16-2015, 04:11 PM
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Originally Posted by GlS
Will get on that this evening...
By the way thanks very much for your attention Kwasi!
It's my pleasure, GlS. I look forward to the details.

Kwasi
Old 04-18-2015, 12:18 AM
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Default Updated Photos of rusted differential and driveline, as well other issues of concern.

Hi Kwasi

I am posting better pics of the rust on the rear differential.




Differential rust on my 2015 F150 at 500km





Differential rust on my 2015 F150 at 500km





Differential rust on my 2015 F150 at 500km


Thanks for your assistance with this issue Kwasi. I appreciate it.

Last edited by GlS; 04-19-2015 at 03:32 PM.
Old 04-18-2015, 06:48 AM
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No Pre Delivery Inspection to pick these issues up ?


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