User14186

I'm right along with you brother.Their is no loyalty,its about the money.

I had a engine the breake engine light come on while i was up in ohio and took it in just to be on the safe side.(my warentee was up)came back a day later to the stealership to find out what the problem was and service tech said brakes were gone,and that i had worn rotors.I'm like common are you kidding me,their like no were not.We recomend you get this done asap.Well i was like tell you what,my buddy is comming back from iraq in 3 hours,i am going to take my truck back and have it him look at it.So i did,and my buddy looked at it(by the way he owns 2shops and is also ase certified,and has been a mechanic for 16years,so he would know)lone behold,it wasnt the rotors,it wasnt the breaks,just a loose break line.my buddy was pissed that we both went back to the dealership and he had a chat with them and told them they were just trying to take me for a ride.After takeing a closer look at the problem with my truck,the stealership said they were sorry and offered us a soda and said we will look into the mater.

I want to say good job on holding the stealership to the $308.00 quote.

And ya'll atom is right,ford will never have a recall on the plugs.Yes they no about it,But imagine how many ford trucks for will have to recall back if they did issue a recall.They would only loose money cause ford would have to soak up the labor and the parts in the end along with the stealerships.The more plugs break out of warrentee,ford gets a piece of the labor and parts cost along with the stealership doing the work....

ATOM

this is why most dealers will refuse an estimate.....i have refused to do several plugs changes, some people just don't under the risks involved...people want a price and i say, i can't do that and they get pissed and hang up, i think they think i'm kidding or something

if you would have bought the tool and finished it yourself, then why didn't you change your own plugs?

it's not ford's fault that plugs break.....it would cost millions to recall that, they should send a letter to owner's though and have the plug interval changed to 50k miles IMO, it would save ALOT of headaches, but there will still be a few plugs that will break regardless of mileage.

bfdtpkt

FORD F150 owners are not happy about this situation and FORD knows it........
having said that, if I were in a position at FORD to do something about that, I certainly would motivate the "powers-to-be" in Corporate and put some sort of plan in place to satisfy the millions of people that actually made the F150 "THE BEST SELLING VEHICLE OF ALL TIME"!
I understand that FORD is not at fault here, but the problem exists, and there won't be a recall because it's not a "safety" issue.

But if you look at the BIG picture, today, right now, FORD has the opportunity to become #1.........forget about GM, personally, I don't think they'll be around in 3 years....and CHRYSLER is now run by FIAT (to their advantage) but way behind FORD.

FORD needs to take it to the customer and prove that they have Customer Service, that FORD is concerned about their future, their customers and their products.........
They should stop "*****-footin" around and do what's right by their loyal customers so they won't run out and buy a DODGE, or TOYOTA or NISSAN.....(my 2nd vehicle is a NISSAN and I've been very happy with it).
I love my F150, but I don't love the dealers, and they obviously don't love me.

OK, I MUST be livin' in a "dream-world", because you're probably right, FORD won't do anything!............
but they still make the BEST pickup truck on the planet!

ATOM

ford didn't recall the IWE problems, it's hit and miss. i have been around many successful plug changes and some not so good ones. if guys would just change their plugs more often the issues with breaking would be slim to none...now if ford sold the plugs at cost or something along the line, and/or let you rent the plug tool....that would be a step in the right direction...IMO ford is #1 because of the price, i know many guys who bought ford because they were cheaper, the only reason i got a ford is because i get x-plan pricing on them

bfdtpkt

I totally agreee with you ATOM........some accomodation from FORD would even be acceptable.

I had another issue on my truck when I took it to the dealer.
The differential went out (started roaring), the extended warranty company initially refused to honor the warranty because they said I had over-size tires, 265/70-17 so the speedometer should be higher than the 98,000 miles indicated........
I convinced them that if they did not approve it, the FLORIDA STATE ATTORNEY GENERALS OFFICE probably would.
I got the new rear-end, they paid $1700.00.

rich50

Ford wasn't bailed out, GM was





AND one more thing..........
We as taxpayers are bailing out these people?????
Where's my BAILOUT MONEY...

rich50

GM is in business to keep unemployment below 10%. Their union healthcare system is now the best. GM is there to provide jobs

oh, and they make cars....for the time being




But if you look at the BIG picture, today, right now, FORD has the opportunity to become #1.........forget about GM, personally, I don't think they'll be around in 3 years....

bfdtpkt

(QUOTE Ford wasn't bailed out, GM was (UNQUOTE)


Fortunetely for FORD, they have more of a "worldwide" footprint than GM........a fact that shouldn't be overlooked, as a result of "foresight" and good Management..........

And of course THE Number 1 truck in the WORLD!

f150mashin559

i am lucky enough to work with 3 ex ford dealership mechanics so any problem i cant fix they can.

Ruprecht

I have an '04 5.4L with 65K miles and am ready for plug service. I will NOT be taking it to the dealer for this service. Why give Ford and their dealers more cash for their own engineering mistakes? Of course they will never issue a recall for this as it isn't a safety issue.
Vote with your wallet, find a good private shop and stick with them.
BTW, anyone know a great private shop in upstate SC?