Originally Posted by ji603

I get mine back w oily fingerprints on grille and steering wheel, but no mud underneath. I'm the same way. There isn't a waterspot on my truck, and if it came back with mud up in the wheel wells, i'd be annoyed.

I ask my dealer not to wash it.

Originally Posted by Team Canada

Thats just it, even if the dealership offered to clean my truck, they aren't touching it. I've seen the kids with the brushes and buckets swirling all sorts of paint jobs, etc while they wash the new trucks coming in.

Would they do the same with Shelby Mustang? If they think less of truck owners than a Mustang owner, it's time to switch dealers.

Originally Posted by ns_redneck

yeah i told them not to wash my wifes new fiesta when we bought it. i forgot to tell them not to wash my truck and it had some swril marks. hers still doesn't.

Originally Posted by Team Canada

So, I drop my truck off last friday for a "works deal", oil change and inspection at the dealer I bought from. Drive in the service area, get paperwork done and go to work.
Come back later to pick up my truck and get home to notice that the entire undercarraige is covered in mud, from 3 inches up the sidewall of the tires to completely inside the wheelwells, inside the bumpers, etc.

I know it's a truck and is designed for off road, but my truck is kept spotlessly clean. I pride myself in seeing a nice shiny underneath as well as the paint.

I call the delaer to complain and they said they are doing construction behind the dealership and that they are sorry. Had I known that they would have driven my truck from the service area, around the dealership in the mud to the service bays, I wouldn't have even gone in then until it was done.

Am I wrong to expect my truck to at least be as clean as when I left it there? It took me a couple hours of pressure washing and cleaning the insides of my wheels, wheelwells, etc. to get it back to where I left it.

Venting done, LOL! carry on.

Originally Posted by Team Canada

I bought a new Grand National GNX in 1987, dealer idiots used brushes on the black, new paint job. basically ruined the clearcoat.

Made them get it buffed and 3 new coats of clear to get rid of the swirls.

Originally Posted by jferg92

My dealer (Pilson auto center) always puts on a steering wheel "hair net," paper on the floor and seat, a mint, and a thank you note