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Warning don't use 4wd to help pull a boat out of the water!

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Old 09-11-2013, 04:21 PM
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Default Warning don't use 4wd to help pull a boat out of the water!

Couple weekends ago I was loading my boat up and notice everyone was spinning having a hard time getting up the ramp. (the next weekend later found out someone broke something in there outdrive and put oil all over the ramp.) So I put my in 4wd high. It was pulling it out but spinning a little it caught traction and I heard some bang the floorboard. Got out of the truck and looked and driveshaft was still good and cv axles were good. Tried it again and still maybe a hell of a sound. So I put it in 2wd and lock the diff and it came on out.

Took it to ford this tuesday because there service department was backed up for 2 weeks and they call today and said the mount on the transfer case broke. That I needed to get my insurance agent to look at the truck. That its not covered under warranty cause I used 4wd on pavement. Mind you this truck is only 2 weeks old at the time it broke and 300 miles on it.

I've never heard of a transfer case mount breaking. I told them I believe it was a part failure from Ford.

What the hell can you do what they says goes.
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Old 09-11-2013, 04:23 PM
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It was the sudden shock of the drivetrain from spinning wheels to gaining traction.


That sucks but what are you going to do, price you pay to play.
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Old 09-11-2013, 04:26 PM
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I'm calling BS!! If you look in the manual it specifically talks about using 4wd on pavement. When to and so on. It is a part failure. It happened due to spinning then an all of a sudden grab, but the parts should be able to withstand that. Respectfully agree to disagree and get them to fix it. If they will not, take it to Ford Customer Service or try a better dealer. Sounds like a **** poor customer service dealership in my opinion.
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Old 09-11-2013, 04:26 PM
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Yea if I was playing, I was just trying to get my boat out of the water safe. If I was offroad ragging the hell out of it I could understand.
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Old 09-11-2013, 04:42 PM
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In my manual it says not to drive on pavement in 4wd plus I've driven 4wds for years and have known this basic knowledge!


You explained exactly why you don't drive on pavement in 4wd! The sudden no traction to traction shock loaded the drivetrain and the weakest link reared its head! This is not a part defect, it's a user error.

Don't get me wrong, it sucks but it's on the OP. in the years I've been on this site I've never heard of someone snapping the TC mount. If it was a defect there would be a lot more postings.
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Old 09-11-2013, 04:43 PM
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Interesting...

I was towing a boat with my less than 24 hour F150 two weeks ago and thought the same thing. I kept it in 2WD just because I didn't want to shock the drivetrain after a couple small burnouts. Really odd that you posted this.

But, as stated above and because I read the manual yesterday, it states you can use it on pavement. But it also recommends not doing so. Potato pottatto
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Old 09-11-2013, 04:45 PM
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Either there's more to the story of you didn't nag enough. Good service writers are hard to come by. You have to keep nagging up the chain until you get someone to actually help you solve your problem or give you an acceptable reason why they can't.

I have found this is where certain life skills come into play such as articulation, presentation, and other psychological factors have a huge impact on your end result. Going in beating your chest or on the other hand tucking your tail between your legs are not likely to get the result you want.
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Old 09-11-2013, 04:48 PM
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And plenty people on this site 4wd launch the hell out of their trucks cutting sub 2.0 60 ft times on the street and track yet I have not heard of this issue before.

Do you have a picture of the damage by chance?
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Old 09-11-2013, 04:51 PM
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Yea that shouldn't of happened I drag our boat and jet skies out all the time in 4wd. Yours should not of broke like that.
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Old 09-11-2013, 04:53 PM
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Can't you just go to another dealer and say you were off road in 4wd and heard a "bang"?
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