dysfunkshun

I'm getting the same errors as well, trying to update my 12 FX4. Cleared cache and cookies, same error. Hoping an update will fix the no audio from USB problem I've been having!

FordIVTteam

Hey dysfunkshun,

Please send the VIN in a PM to verify the software update.

Cara

Ssls6

Your last response to me was "here is a CAS and someone from Ford will contact you". I'm a bit confused. I just need access to my download. Why would Ford contact me? Would it not be easier to send me a direct download link in my PM?

I do appreciate the help

FordIVTteam

I'm unable to provide a direct link. I've escalated this concern to someone on my support team. They're looking into it now.

Shaay

Ssls6

Thanks Shaay

FordIVTteam

You're welcome, Ssls6!

Shaay

Jimmy T

If anyone hears from Ford and/or figures out the issue, it would be much appreciated if you'd post here.

deanfx

It's like an outdated obstacle course. No Mac's blah blah. A download link would be pretty cool. I mean it is the future.

Ssls6

I know, it's pretty crazy that you wait for updates that are years and years apart and then you can't download them.

dysfunkshun

Yup, I would love to try to install the update, but I can't even download it! I've been getting a lot of "voice playback for tracks are unavailable on this device" messages, then after that I get no audio at all from my USB. Sometimes, it carries over to bluetooth, sometimes not. I wanted the factory sync with nav so I didn't have to upgrade my head unit and kept all factory function, but it's beginning to look like it's time to drop some more money...