Ssls6

Thank you Shaay....VIN sent

FordIVTteam

Thanks, Ssls6! I've responded. Get back to me when you get the chance.

Shaay

craigandi

i'm getting the same error message. I also have a 2012 with the sony nav system.

FordIVTteam

Hi craigandi,

Did you clear your cookies & cache, and try another browser as well?

Shaay

craigandi

Yes, tried both...still same error message.

Spiky

Are you sure you aren't already on 3.8? There was a 4.6 update this year for Sync, but you have MFT Sync, which is different. 3.8 came out a year ago.

The glitch may be that you don't actually have anything available and it shouldn't be telling you that.

FordIVTteam

Ok. Send a PM with your VIN, please.

Shaay

craigandi

PM sent

FordIVTteam

Thanks, craigandi! I'll respond shortly.

Shaay

Ssls6

I'm on v4.4 that was put out 18 months ago. It's a sony/nav system with sub under the back seat. I listed the current build I'm on earlier in this thread. Shaay verified that I do have an update and someone from Ford would contact me at a later date.