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Sync & phone won't connect

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Old 01-25-2015, 01:44 PM
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Default Sync & phone won't connect

My phone was hooked up to sync then I lost my phone connection. When I try to sync my phone I don't get a number to sync them together. Also if you go into the advanced setting in the menu there is nothing there. It doesn't list anything there. Has anyone ever had this problem?


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Old 01-25-2015, 01:59 PM
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Here's some generic instructions. Hope it helps.

http://boards.synccommunity.com/disc...2?nav=messages
Old 01-25-2015, 02:50 PM
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Thanks for the info but I don't get a pin number to use.
Old 01-25-2015, 03:05 PM
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Sync is garbage mine works when it wants to, the navigation is an absolute disgrace!!
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Old 01-25-2015, 09:54 PM
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Originally Posted by lariatpsd
Sync is garbage mine works when it wants to, the navigation is an absolute disgrace!!
I must be lucky. I've owned 2 F150's with Sync and never had a problem with either.
Old 01-25-2015, 10:08 PM
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Originally Posted by jknight
My phone was hooked up to sync then I lost my phone connection. When I try to sync my phone I don't get a number to sync them together. Also if you go into the advanced setting in the menu there is nothing there. It doesn't list anything there. Has anyone ever had this problem?


Jeff
Delete the phone from Sync and delete Sync from your bluetooth settings on the phone. Complete the pairing process again. Occasionally a clean sweep of both devices is necessary especially if your phone's software was updated.
Old 01-26-2015, 07:38 AM
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Originally Posted by MCDavis
Delete the phone from Sync and delete Sync from your bluetooth settings on the phone. Complete the pairing process again. Occasionally a clean sweep of both devices is necessary especially if your phone's software was updated.

I did delete sync from my phone. I don't get a pin number to sync them together again. If you go into the advanced settings there is nothing there. You can't even get the vehicle health report. I disconnected the battery for awhile to see if it would reset itself. That didn't help either.


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Old 01-26-2015, 07:47 AM
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Originally Posted by jknight
I did delete sync from my phone. I don't get a pin number to sync them together again. If you go into the advanced settings there is nothing there. You can't even get the vehicle health report. I disconnected the battery for awhile to see if it would reset itself. That didn't help either.


Jeff
What about a master reset of Sync? It's in the settings. If you haven't already, try that.
Old 01-26-2015, 09:26 AM
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Originally Posted by MCDavis
What about a master reset of Sync? It's in the settings. If you haven't already, try that.
^^ This.
Pull the fuse for SYNC. Don't remember exactly which one it is (#2?). Occasionaly I have to "bounce" my SYNC system with a fuse reset. I usually get the dreaded "Storage full" or indexing...forever.
Old 01-26-2015, 10:05 AM
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Do a master reset and delete sync from your phone. Reconnect both devices and it should work. Also make sure there isnt an update for your sync system. Syncmyride.com


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