robotsneedhugs2

I've got an 09 without NAV/touchscreen on Sync v4.4. The other day Sync stopped working completely to the point where I had to pull the fuse to reset it. I did a factory reset after that to be doubly sure. Re-paired my phone and it worked okay again for a few hours, but now the Bluetooth connection just goes instantly quiet after a while. I have to shut the radio off (power button in the volume ****) and back on again to get it to work. It's been working okay for a day now. I know it's not the phone because it works fine with other Bluetooth devices.

Any ideas what it could be? Is it possible the Bluetooth receiver thing on the truck is going bad? I'm not sure how that kind of stuff works.

FordIVTteam

Hi robotsneedhugs2,

Great troubleshooting! If this continues to be an issue, I recommend visiting the dealer.

Keep me in the loop.

Shaay

robotsneedhugs2

We tried with another phone and it does the same thing. Is there any user-serviceable part that I can replace myself or is this a dealer only thing?

FordIVTteam

Thanks for the update, robotsneedhugs2! We're not trained mechanics on this side; I recommend a visit to the dealer for more assistance.

Shaay

flamehead16

its the sync 4.4 prob. they put a 4.6 update out and it still not fixed. they havent had a proper working sync update in 2 years

robotsneedhugs2

How do you get 4.6? Also, is it possible to downgrade to an earlier version, or would that be even worse?

Mattwrotethis

You go to syncmyride.com, log in or create an account, and see if it is available for yours yet. It isn't available for everyone, and it honestly didn't improve anything other than making Sync Bitch enunciate "bluetooth audio" again instead of slurring it like she does with 4.4.

It still chooses to randomly default to FM radio instead of BT or USB. I've already had to do a master reset in the week since I installed it, AND I (and others) had to fix the install files in the first place to get it to work. Ford's lousy programmers left 3 lines of junk code in the .lst files that kept the install from working correctly, AND the .zip doesn't reliably extract all of the .cab files when uncompressed.

There is also an updated version of 4.4 that is apparently out for some as well. Some guys are reporting problems with it too.

There's about 3-4 threads on the subject of the two updates and Sync sucking in general. I've posted how I fixed the install of 4.6 to all of them if it's available to you and you want to give it a try.

robotsneedhugs2

I've checked syncmyride.com and it doesn't show up. I'll keep checking but who knows if it will help me or not... Probably wouldn't hurt either way.

I doubt they're going to keep supporting older vehicles too much more, anyway.