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Old 08-28-2013, 12:11 PM
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Has anyone else had any work done at Suburban Ford in Sterling Heights MI?
Old 08-28-2013, 12:52 PM
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I wouldn't even go near that dealer. Terrible experience purchasing and servicing.
Old 08-28-2013, 08:00 PM
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I learned that lesson. I had some work done because I was in accident. I have to have all of the work redone. I think my insurance is going to sue them for a refund. ($12k)
Old 08-28-2013, 11:32 PM
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Actually got my truck from there. I have bringing it there for service tho. Had to get my gas cap replaced because the spring broke. Brought my truck there one time. Left it there all day, they didn't get to it. Brought it there a second time, they had the wrong part shipped out. Finally on the third time (after a few choice words were exchanged) the had it fixed in 40 minutes.


My family has been buying vehicles there for over 20 years tho. The one sales lady named tammy is the only one we work with. She's great. Other than that. I hate the dealer



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