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Steering wheel popping over bumps/rough terrain

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Old 06-22-2012, 05:54 PM
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Originally Posted by PoneyXpres
2011 Short bed Platinum, Eco Crew.
My original steering gear didn't have any popping until I had about 2,000 miles on it. Second Steering gear I got about 1,000 miles and that one, the one currently on the truck, is now popping. Took it back to the dealer and they had it for the day, Ford said for me to drive a like truck and if it popped the dealer was to do nothing.
So the service writer gave me a used 2011 Lariat, Crew, Eco to drive. This truck didn't have the popping in the steering. It also has 13,XXX miles on it and for reference my truck is under 5,500 miles. The difference between my truck and the Lariat is the steering wheel adjustment is electric on mine and manual on a Lariat. SO, just so that couldn't be brought up the new car lot had a 2011 Platinum, Eco crew and I drove that as well and no popping in that one either.
My service writer said that is what he needed to know and now I have to wait for a shared among dealers NVH machine to come to my dealer so they can pinpoint where the popping is coming from.
I'll update later.
Are you sure the used 2011 lariat had hydraulic power steering and not electric assist? From what I have heard the only way to get the older style hydraulic assist is with the Raptor and with the 6.2 liter engine.. I could be wrong but that's what I thought...
Old 06-22-2012, 08:38 PM
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Originally Posted by mrnormal

Are you sure the used 2011 lariat had hydraulic power steering and not electric assist? From what I have heard the only way to get the older style hydraulic assist is with the Raptor and with the 6.2 liter engine.. I could be wrong but that's what I thought...
Sorry if I confused you, the Lariat has EPAS just like my Platinum. I was talking about the adjustment controls for moving the steering wheel up and down as well as telescoping.
Old 06-22-2012, 08:50 PM
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Originally Posted by PoneyXpres
Sorry if I confused you, the Lariat has EPAS just like my Platinum. I was talking about the adjustment controls for moving the steering wheel up and down as well as telescoping.
That is very interesting my truck also has the electronic steering adjustment controls and I have the popping issue. Anyone not have that option and still have the popping issue?

Ohh and as an FYI the dealer has had my truck for two weeks now, they can't figure it out. They are apprently flying a senior engineer out on Monday to help diagnose the issue.
Old 06-23-2012, 12:22 AM
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Mine is a 2012 platinum and this is the only annoying thing about it. Bought it with 40 miles, it currently has 79, did it off the lot, I thought it was just a truck thing until reading this thread as my old silverado did this (03 gmt 800 series) Everything else is awesome.
Old 06-23-2012, 12:33 AM
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My 2012 FX4 has manual telescoping steering wheel and does the clunk on small bumps when weather temperature rises. Ford mechanics cliam it is normal, but I doubt it, thing is they don't know what is going on and bet t
hey don't make money for the dealer fixing issues that are still under warrenty.
Old 06-23-2012, 11:33 AM
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Originally Posted by jarret3699
That is very interesting my truck also has the electronic steering adjustment controls and I have the popping issue. Anyone not have that option and still have the popping issue?

Ohh and as an FYI the dealer has had my truck for two weeks now, they can't figure it out. They are apprently flying a senior engineer out on Monday to help diagnose the issue.
Keep us updated!
Old 06-23-2012, 11:45 AM
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Originally Posted by agame
My 2012 FX4 has manual telescoping steering wheel and does the clunk on small bumps when weather temperature rises. Ford mechanics cliam it is normal, but I doubt it, thing is they don't know what is going on and bet t
hey don't make money for the dealer fixing issues that are still under warrenty.
i have a 2011 fx4 and have been fighting with for and the dealer to change the epas gear box but they are saying it has not failed yett. but they feel the clunk
Old 06-24-2012, 10:46 PM
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It was 90+ degrees this past weekend in MS and the popping was worse than ever. I know it's been mentioned before that lot of people buying these new trucks have no idea about this problem. I was one of them. Does anyone think by using social media i.e. Facebook, Twitter, or Youtube to get the word out to potential buyers would help and make Ford do something about this problem.
Old 06-25-2012, 01:09 AM
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i had this same scenario. just as a heads up... make sure your truck is stock. if it's not stock, the field engineer will request that aftermarket parts are taken off (level kit, etc) and the dealer will offer to charge if they have to do it. if you leave the aftermarket parts on... they will blame it on the aftermarket parts.

Originally Posted by jarret3699
That is very interesting my truck also has the electronic steering adjustment controls and I have the popping issue. Anyone not have that option and still have the popping issue?

Ohh and as an FYI the dealer has had my truck for two weeks now, they can't figure it out. They are apprently flying a senior engineer out on Monday to help diagnose the issue.
Old 06-25-2012, 06:33 AM
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Originally Posted by Ltran11
It was 90+ degrees this past weekend in MS and the popping was worse than ever. I know it's been mentioned before that lot of people buying these new trucks have no idea about this problem. I was one of them. Does anyone think by using social media i.e. Facebook, Twitter, or Youtube to get the word out to potential buyers would help and make Ford do something about this problem.
I hear you about the 90+ temps. Here in New England we've had a heat wave the hottest yet this year and at 95 degrees and my truck was the worst ever so far. I didn't think it could pop any more than it already was doing but at 95 degrees it was nut's, what a joke, the last three days it felt like a 12,000 mile piece of crap that Ford can't fix. At this point I can't imagine Ford engineers don't know what the issue is inside the rack/gear. Makes you wonder if they will try to just let this problem drift away. Been over a year since the first post about this. Social media might help, who knows.... I do know this though, Ford cutomer service told me they do not monitor any forum that is not authorized by Ford so i'm not sure they have seen any of these posts on here...


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