Spot welds in tailgate...
09-12-2011, 09:35 AM
#21
Well, they screwed up my tailgate. After asking about replacing the manstep with a regular tailgate, they said no and we agreed to get the replacement manstep tailgate. After NOT hearing from the dealership for over 2 weeks I took a ride down, saw the bodyshop manager and he said, I have the REGULAR tailgate and its all painted and ready to go. After a brief conversation on the regular tailgate I relunctantly said, lets do it. After the install my camera does NOT work and there is no bed cover on the tailgate. He told me, oh thats the way it comes. Well, I had a bed cover installed on the truck when I bought it and need the truck every day for work. Hell, the cover would have cost him about $30.00! The icing on the cake was I got NO PAPERWORK on the warranty issue and the camera does not work! Go in with 1 warranty issue and come out with a mess! I now have a regular tailgate, a camera that does not work and am out the $375 that I originaly paid for the manstep. 
More on this after I visit the dealership today.
More on this after I visit the dealership today.
09-13-2011, 07:04 AM
#22
Senior Member
Thread Starter
Well, I fainally got ahold of the body shop manager and got my manstep back. Under full warranty, but after a lot of haggling. He even apologized for his lack of communication. But, he did try to tell me that they would bolt the old hinge together and settle the claim that way. I had to insist that I wanted the new manstep as he promised on August 24th. The gate is on order again, and I will have to wait, again, for the repair of my camera. I can't wait for ths ordeal to be over. I smell a skunk over this.
09-13-2011, 07:19 AM
#23
Senior Member
You wonder why Ford change the way that the hinge is attached to the tailgate. I checked my 08 after seeing the first post b/c I never really noticed how they were attached. My hinges are bolted to the tailgate. Why do spot welds when the potential problems are known.
