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Serivice at Planet Ford in Houston

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Old 06-07-2012, 03:32 PM
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Originally Posted by HoustonFordGuy


Well the one you mentioned at the top of your post is “off” my list. The turds crashed my new 2004 F150 with only 1,000 miles on it. And there are now 7 dealers on my list that I will never go back to.

I have heard very good things about McRee and Russell & Smith. But when it is getting to be a 2 hour trip to the Dealer it is a real pain.

Years ago I use to trade with Jack Roach Ford. They could actually fix stuff in or out of warranty. Seldom lied to me, and Never damaged the truck.
Yeah, I usually heard good things about Jack Roach. So far Tomball is good, but I'm sure I'll never go to Lone Star. I walked to test drive only and they tried to force me into buying a truck right then and something I didn't want. I told them from the get go that I was only looking to test drive a 6.2 and NOT buy yet. I walked out after calling him a knucklehead, with a smile on my face.
Old 06-07-2012, 05:44 PM
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Originally Posted by Tmmyby

Yeah, I usually heard good things about Jack Roach. So far Tomball is good, but I'm sure I'll never go to Lone Star. I walked to test drive only and they tried to force me into buying a truck right then and something I didn't want. I told them from the get go that I was only looking to test drive a 6.2 and NOT buy yet. I walked out after calling him a knucklehead, with a smile on my face.
Don't ever buy one at Southern Ford either
EVERY vehicle they sell they add with a "dealer package" of tint, alarm and some other aftermarket add on. They tag another 1500-2000 on top of sticker.
Old 06-07-2012, 07:07 PM
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Originally Posted by FiveOhFuzzF150

Don't ever buy one at Southern Ford either
EVERY vehicle they sell they add with a "dealer package" of tint, alarm and some other aftermarket add on. They tag another 1500-2000 on top of sticker.
That was because Rocky was the GM. He's gone now. Maybe things will change now.
Old 06-07-2012, 08:59 PM
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I purchased my f150 at Mac Haik but live in Spring. I shopped for several weeks at Planet but I never found the truck I wanted on their lot. I worked with one particular sales guy for a while and was close to just ordering exactly what I wanted.

I'd surf the net every few days to find the truck I wanted but I kid you not, by the time I could get over there, the truck was gone.

At any rate, I had to bring the truck in to have the instrument cluster replaced. The service guy asked if I purchased the truck through planet but I told him it was their fault they moved so many trucks as to why I didn't buy from them.

My service was phenomenal. Received a loaner car (cruisin in a minivan for a day) and the service guy kept me informed throughout the process. I'd give them a 5 of 5 on a review.
Old 06-07-2012, 11:13 PM
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Originally Posted by RedStickTiger
I purchased my f150 at Mac Haik but live in Spring. I shopped for several weeks at Planet but I never found the truck I wanted on their lot. I worked with one particular sales guy for a while and was close to just ordering exactly what I wanted.

I'd surf the net every few days to find the truck I wanted but I kid you not, by the time I could get over there, the truck was gone.

At any rate, I had to bring the truck in to have the instrument cluster replaced. The service guy asked if I purchased the truck through planet but I told him it was their fault they moved so many trucks as to why I didn't buy from them.

My service was phenomenal. Received a loaner car (cruisin in a minivan for a day) and the service guy kept me informed throughout the process. I'd give them a 5 of 5 on a review.
I was working with a guy at Mac Haik, but he couldn't find what I wanted and said I should order. With my schedule I didn't think that was the best idea. I could only find two of what I wanted in the entire state of Texas and they were both at the same dealership. I had to drive to Grand Prairie to get it. I got lucky and found serial #00007.

I'll be moving to Denver in less than two weeks so these dealerships wont matter.
Old 06-08-2012, 05:55 AM
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Im from central Kansas and the dealers in this area have gone to a commission
System you go in for some basic service and the next thing you know your truck is life support.
Old 06-08-2012, 06:09 AM
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Here in El Paso, avoid Shamaley Ford, but Viva and Casa are both OK. Shamaley wanted 600 to change a starter in a 1991 F150. Dragged it back off their lot and parking lottes it in 15 minutes.
Old 06-09-2012, 10:03 AM
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Question Gullo Ford Conroe - North Houston - Woodlands

Does anyone have info on Gullo Ford - Good or Bad?

1. Do they have good techs?

2. Do they WANT your business?

3. Do they WANT to KEEP your business?

4. Are they HONEST?

5. Can they perform TSBs?

6. Do they have fast connections with Ford to solve problems?

7. Can they actually take care of your truck and not trash it or crash it?



If they can do just 4 of the 7 would be fine with me. I am not demanding at all, and very easy to get along with.
Old 06-09-2012, 01:02 PM
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Originally Posted by HoustonFordGuy
Does anyone have info on Gullo Ford - Good or Bad?

1. Do they have good techs?

2. Do they WANT your business?

3. Do they WANT to KEEP your business?

4. Are they HONEST?

5. Can they perform TSBs?

6. Do they have fast connections with Ford to solve problems?

7. Can they actually take care of your truck and not trash it or crash it?

If they can do just 4 of the 7 would be fine with me. I am not demanding at all, and very easy to get along with.
I've never heard good or bad about them. I was going to try them next, if I was staying here and if Tomball don't work out.



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