Beat to hell 4 banger fusion. Really wish it were like luxury dealers nod gave you close to what you brought in or better. I bought a truck because I need a truck!

 

That's what I am saying!

 

Oh so you're going to need my truck for a few days. How many tools , 2x4's, sand bags , pool chemicals and such can I get in that focus? Oh and does it have a hitch so I can pull my 1800 pound trailer???? Oh that's right... That's why I bought this "truck"!!

 

I figure if Ford's quality is down they should at least offer the utmost customer service to those in for inconvenient warranty work..not leave them screwed for a vehicle. Nothing or a cheapie budget rental? They should be treating us right if our trucks are down for warranty and offer everything they can give. Customer loyalty would be bringing a loaner to your house or work, taking your truck and returning it after its done. Not this "drive to the dealer and be screwed for a ride" crap. We bought a truck for a reason...do they care? No.

I think this is worth a group email to FoMoCo Canada or US.

 

i'm in my second rental for warranty work ive had a truck both times. ive request a truck and they get me one. ive got a 2012 ram hemi right now its no comparions to my ecoboost no where near the room and my trucks seems to run much better im ready to have my truck back ive had this one for almost a week

 

Time to find a new dealer

 

All the dealers here are the same. All of the ones that aren't an hour away from home are owned by the same guy. Even If I went to the north end ones, they still don't give you loaners and it's just more of an inconvenience to get to-and-from the dealer.

 

You will get a loaner if they F something up on your truck, had mine in for a r/r door latch not working, tech scratched the inside door handle and put a small dent on the outside panel, brought it back.....mind ya 4 times.... got a fiesta the first time and a 5.0 mustang the second time, man that was fun!!! Except for the fact that the My key was activated. I know that if you book an appointment you can get a rental but that you have to pay for.