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Not happy with Bak right now - Rollx & Bak Box

Old 09-21-2013, 02:30 PM
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Default Not happy with Bak right now - Rollx & Bak Box

After waiting nearly 4 weeks to receive, I installed a Bak Rollx on my 2011 Ecoboost F150 recently. The rear corners seal very poorly. I saw a Youtube video recently shot a 2 weeks before I received mine that showed BAK removed the rear flap and redesigned where the cover meets the tailgate so I was surprised when I did not receive the same one. I also have encountered some dripping in through the rails too and was told I have the wrong rail seals. It was referred to Warranty earlier in the week and I have not been contacted yet, hopefully hear back this week and it gets sorted out. Other than that, it is a really nice cover.
















So next chapter in the saga, after waiting nearly 6 weeks, my Bak Box finally arrives. I just went to install it, only to find that one set of screw holes were drilled misaligned and I cannot complete the install. I have just emailed my pics off to Bak and will call them on Monday. I cannot believe that escaped their quality control.



Old 09-21-2013, 02:33 PM
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And that there is what kept me from Bak. Their reputation scared me off, hopefully they will take care of you.
Old 09-21-2013, 02:41 PM
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x2
Old 09-21-2013, 02:48 PM
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That doesn't look long or wide enough to cover your bed. I have an F1 and it definitely seals better than that.
Old 09-21-2013, 03:45 PM
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I agree, something doesn't look right. Sorry for your headaches. Good luck and I hope they take care of your problems.
Old 09-21-2013, 04:15 PM
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Your seals are an order of magnitude better than the ones I got. Consider that a good one.


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