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Old 12-13-2015, 02:06 PM
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Originally Posted by keiferb
Rear defroster stopped working, I was going to bring it in, but then I spent 10 minutes gently cleaning the contacts. Used a thin piece of cardboard. Then opened the window part way a pressed the contacts towards the window. Its working now....
Is that the contacts under the plastic cover on the sliding glass portion?
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Old 12-14-2015, 08:35 AM
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Yes, I could feel the contacts with the cardboard. My defroster has since stopped working...When I press the plastic cover rearwards and someone else presses the dash button, it works momentarily, but then will stop working. I didn't want to start taking it apart as my warranty is still good, and didn't want them to say I was tampering. Only got 16k on it. I should bring it in before 36k. It's such a pain leaving it, hope the replacement is better engineered....sorry for not being much help...
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Old 12-14-2015, 11:28 AM
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Originally Posted by BEW119
Mine is in the shop getting replaced today. Covered under extended warranty, it stopped working but did not shatter.
What kind of extended warranty do you have? I have Ford's premium care warranty and Ford will not warranty my rear defrosters. Dealer wants $900 to replace rear window. Which Ford dealer did you take it to?
Last edited by 11_Platinum; 12-14-2015 at 11:43 AM.
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Old 12-14-2015, 11:34 AM
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I thought the bumper to bumper is for 3 years 36k miles. It better be covered under that.
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Old 12-14-2015, 11:40 AM
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Originally Posted by RubyFX4
Mine shattered on my 2013 FX4 at 53,000 miles. My extended warranty covered it but I did have to pay a $100 deductible! I think the new one looks better than the old one did, smoother lines or something!
I have Ford's premium care warranty and Ford will not warranty my rear defrosters. Dealer wants $900 to replace rear window. What the hell is going on? Which Ford dealer did you take it to?
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Old 12-14-2015, 01:01 PM
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PremiumCare will cover it. If they run it under the glass base part number it will not be covered. If they run coverage under the base for the heated grid (H42006) it will be covered.
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Old 12-14-2015, 02:11 PM
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^^^^ what cjcnomor4 said. The glass is not covered, but the defrosting grid is. They will need to code it as such. If you have issues, call the Ford CARE number and discuss it with them.
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Old 12-14-2015, 02:12 PM
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I have premium care, $100 deductible and was covered as an inoperable rear defroster. My dealer is All American Ford, Old Bridge, NJ. It must be coded as that, not glass breakage or glass problem. My glass was not broken.
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Old 12-15-2015, 11:59 AM
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Originally Posted by BEW119
I have premium care, $100 deductible and was covered as an inoperable rear defroster. My dealer is All American Ford, Old Bridge, NJ. It must be coded as that, not glass breakage or glass problem. My glass was not broken.
When was the warranty work performed? The dealer told me that Ford use to warranty it, but then stopped doing so.
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Old 12-15-2015, 12:02 PM
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Originally Posted by cjcnomor4
PremiumCare will cover it. If they run it under the glass base part number it will not be covered. If they run coverage under the base for the heated grid (H42006) it will be covered.
Did you have your rear window replaced? When was the warranty work performed? The dealer told me that Ford use to warranty it, but then stopped doing so.
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